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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I would give the order 5 out of 5 but the first contact I took out didn't fit right and then I tore it when I tried to take it out of my eye. This has happened one time before but usually, Im 100 % happy with the product and I will continue to buy it when Im needing to wear contacts
The website was easy to navigate and the price was incredible. The glasses were delivered ahead of schedule and were exactly as I had ordered. I will definitely order more glasses.
Product always comes correct and arrives very quick!
It was al title weird going to an address I haven't been to in years. I never did receive a second order to send back. I am happy with what I have thank you.
I absolutely love shopping with Clearly, so easy and quick delivery
Very easy to use in line, price very affordable and arrived on time, going to order more in future thanks yours truly Chris McGraw.
Thank you for your review and feedback Chris! We're so glad to hear that you're enjoying our speedy services, and we're looking forward to 'seeing' you again soon! - Team Clearly
Clearly processed my exchange on frames quickly and with no fuss. I am very satisfied with all 3 of my pairs!
My contacts arrived timely and they were what i had asked for!
Ordering from clearly is effortless, and the service is impeccable. Selection of products is fantastic and I love shopping with clearly.
Lady took order on phone was very patient and kind, knowledgeable. So far very happy with new glasses. Arrived well packed by mail 3 days earlier than expected.
I ordered two pairs, one pair of sunglasses and the other progressive lenses with transitions. They also have anti glare and anti fog. There is a bad reflection in the lenses that I don't get with any of my other glasses. They are also really tight fitting over my temples. Tight like they don't rest on my nose unless I push them down. Hard to determine sizing when ordering online without trying them on first. Very happy with the sunglasses though.
Thank you for your review and feedback Steve. We're so sorry to hear that the eyeglasses you received aren't quite working out as you'd hoped they would. We want our customers to love and be 100% satisfied with the products they receive from us, so we're more than happy to help make this right for you! We'll be reaching out to you directly with some options. - Team Clearly
My first original order the prescription was wrong and one pair of glasses fit perfectly and the other needed adjustment but I went to a clearly store and returned both and received new ones yesterday and they both have the correct prescription but one pair has straight arms and does not fit as they will need to be adjusted in the arms but the pair before fit fine and the second fit perfect too. Are you able to send the Michael Kors pair adjusted in the arms?
We're truly sorry to hear that your new pair of glasses is not the best fit, Cara. We don't want to leave you with a pair you're not completely satisfied with, and we'd love to help! A member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly
Made the oder and recieved my son's glasses in a timely fashion. He's really enjoying them. I'm really enjoying the price range.
The order I placed was filled to my complete satisfaction. You packaged my eyeglasses well. I should tell you that Canada Post must have treated the package roughly. Not to worry. Although the box was dented, the contents were in perfect condition.
My reluctant husband needed a new very expensive prescription and he hated everything he saw in show rooms. So I convinced him to try clearly because of the great guarantee. For half the price of his last pair of glasses he has a new pair he really loves with transition lenses. Thank you.
So far my son loves his new glasses. Look forward to dealing with you more in the coming years!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're so sorry to hear about your experience trying to receive your order Carrie! We really want to help you out with this, so we'll be reaching out to you directly with assistance. Thank you for your patience and understanding. - Team Clearly