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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Third pair of glasses from Clearly. Perfect fit as always. I will continue to buy from Clearly.
I love my glasses; the only issue I had/have is the alignment of the arms? One arm hovers on a flat surface, while the other side sits flat.
Great service. Quick and quality is awesome. I really appreciate the hard work.
Great service, really fast and just what I had ordered
I was pleasantly surprised with how quick and easy it was to order my contacts. Prices were cheaper than going through my optometrist, packaging was beautiful, arrived quickly, and came with a little treat! Will definitely be ordering here from now on :)
I went into the store to pick out my glasses and I was happy with the service I received. The salesperson who attended to me was helped me when I forgot my prescription and said they could do it internally once I emailed them my prescription. They were a little pushy with the type of lenses I should get and clicked on their suggestion before I could agree or disagree which was a little frustrating. Other wise it was a pleasant experience and my glasses arrived in the mail sooner than I expected which was awesome.
Please tell me where my order is *******! It's been two weeks and no revert and no responsibility. I was promised a week at Queen street toronto store of yours! Deliberate harassment vetted out to a customer.
It's important for us that you receive your order quickly, we're so sorry it's created a poor experience! Your order will be delivered on or before Tuesday and we are glad to know that someone from our team already provided the tracking information and requested a refund of the full amount. Please let us know if we can do anything to make your experience worthy of 5 stars! -Team Clearly
Speedy return on (my mistake) previous prescription glasses. New glasses arrived quickly and are great. It would be nice to have a 'fitting' option. Will order again; the prices were very reasonable!
Professional, knowledgeable, and super friendly.and it was quick
I'm very happy with the purchase of my contacts. Delivery was east and fast. Overall I'm satisfied with the quality of the contacts and it arrived in a prompt fashion. Thank you!
I was exchanging a pair and was helped to find a new pair!
I saw the add on Facebook and booked my son in for free glasses. The staff was very friendly from choosing the glasses to picking them up. My son choose the glasses himself. The service is top notch for free glasses. I was at the Queen's clearly. HAPPY PARENT!
Always quick and fast delivery. Will continue ordering from here
Glasses were as described and fit well. We have recommended your site to friends.
Hi Anne, thank you for your review and feedback. We truly appreciate it, and looking forward to 'seeing' you, your family, and your friends real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Great stuff. Always come on time. No complaints on my end. Will begin subscription service
Great, it was how I found my glasses.
I really like them.
A Coach Lover
I have been searching EVERYWHERE for round glasses with a gold frame and I was so happy to see that this was here! I love them so much did a bit of adjustment and now it fits perfectly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're truly sorry to hear that you're not having the best experience with the fit of those new glasses! We don't want to leave you with a pair of glasses that doesn't work for you, and we'd love to help you find the best pair! A member of our customer care team will be reaching out to you shortly to provide further support. -Team Clearly