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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Ordered three pairs of glasses. Arrived quickly and was exactly what I was hoping for. Way cheaper than what I was quoted for just one pair
As always, glasses to my mail box in such a short time. Only place I can find that sells the rimless glasses. Will definitely get next pair from here again.
The lens are incredible but the frame was not solid and center hinge came loose..
Hi Mohammed, we're so sorry to hear of this frustrating experience. We strive to provide quality products that our customers will love - we apologize that these were not indicative of this! We have sent you a private message to provide further assistance with making things right. Looking forward to hearing from you! - Team Clearly
Friendly and helpful, answered all my questions, would order again in the future
Hi Charlene! Thank you for the great review, we truly appreciate it! We're glad to hear that we were able to answer any questions or concerns you had regarding our products or services, and we're definitely looking forward to 'seeing' you again real soon! - Team Clearly
I lost my glasses and needed a new pair as soon as possible. I ordered a new pair at Costco but it would take too long. So I went through Clearly and got them fairly quick which was awesome! The only thing I will say is that the frames weren't exactly as pictured. On the site, the pattern is all over the frames, including the arms of the glasses. The pair that I recieved featured a patterned front whilst the arms were black. I got my Costco glasses the day after these arrives so they will now serve as a great backup pair.
Hi Aleta! Thanks for the great review! We're glad to have been able to help get you some glasses when you needed them! Regarding the style of the frames, we're not quite seeing what you're seeing although we'll definitely be investigating this further with our glasses team. On that note, we'd like to make this right for you. If you'd like, you can always take advantage of our great 14 day (60 day during COVID!) return policy for glasses in their as-new condition! If there's anything else we can assist you with, please don't hesitate to reach out! - Team Clearly
Excellent quality for a great price. I've been using clearly for at least ten years and have yet to be disappointed
Thanks so much for your review! We really appreciate the kind words, and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Perfect for me, it's stylish and simple they came on time and the lenses were right for me
Thanks so much for your review, Duha! We're so glad to hear you're enjoying your glasses! If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Sent me a new pair of glasses after the ones I had ordered where to right and broke.
Thanks so much for your review! We hope your replacement glasses are working out much better for you. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Always on time and always the best prices! We've been buying from clearly contacts for 6 years now and have never been disappointed.
Thanks so much for your review, Kellie! We really appreciate the kind words, and continued support over the years! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Products were just as expected. The metallic frames are a bit frail but overall I'm extremely pleased with the rapid delivery (received them a week after placing the order) and the quality of the frames and lenses. Will likely order some sunglasses from here as well! I got two pairs for approx. 200 dollars!
Thank you for your review, Lee! We really appreciate the feedback, and we hope you're enjoying your glasses so far. If there's anything we can help with, please feel free to reach out! -Team Clearly
I was stoked to get Ray Ban frames with my new prescription lenses. They feel a heavier than my usual plastic frames, but I've been getting tons of compliments on how they look. The only downside is I learned that I don't like nose cushions on glasses.
Thanks so much for your review, Amy! We really appreciate the rating and feedback. We have a tip for helping the glasses feel lighter overall, and will email you details directly! Keep an eye on your inbox! -Team Clearly
I loved my frames, however I am not able to get my prescription filled with Clearly because I have a tint in my prescription and there is a coating on the lenses which prevents this. I hope in the future they will have the option of tinting the lenses or removing the coating as an option. I still have to buy my prescription lenses locally.
Hi Jean! Thanks so much for the great review! We'll be more than happy to DM you and follow up on this shortly! If there's anything else we can assist with, please feel free to reach out to us! - Team Clearly
Easy and quick ordering and prompt service. Will order from Clearly's again.
Great experience, from easy ordering, fast delivery to a great pair of glasses
Thanks so much for your review, Natalia! We really appreciate the rating and feedback! If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I have been a long time Clearly customer and never had any issue. The prices are fair and try on mode is pretty cool to see how the selected glass would look on me! Even in the pandemic shipping was fairly fast and on time. Highly recommended.
Thanks so much for your review, Tarik! We really appreciate the feedback, and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
They are fast and my glasses are of great quality, I have bought glasses from Cleary before and have always been satisfied
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Thanks so much for your review, Jenn! We're glad to hear you're enjoying your glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly