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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I have purchased 3 pairs of glasses and contacts in the past few years. Never an issue. They actually answer your emails! Customer service, to me, is top priority
I love these glasses. They are so light on my face that I sometimes forget I have them on. I only gave them 4 stars because the arms are a lot more flimsy than the last pair I bought so I'm a bit worried about how long they will last. But other than that, they are a great pair of glasses and I would recommend them in a heartbeat.
Hi Carolyn! Thank you for providing this review and feedback! We're glad to hear that your enjoying the Perspective frames, although we're sorry to hear that your finding issues with the arms of the frames. They may need some fine tuning, and what we can recommend for this is having the frames taken to a local optical store and having it tightened up. We also have some great tips on how to adjust the frames (carefully) yourself that you can check out here; https://www.clearly.ca/thelook/how-to-adjust-glasses. Please feel free to let us know if there's anything else we can help with! - Team Clearly
Thanks so much for your review, Diane! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
We're thrilled to hear that Dustin! Thanks for the great review! We're definitely looking forward to many more years to come! If there's anything we can help with, please don't hesitate to reach out! - Team Clearly
Good price and happy with glasses. Delivered quickly and fit well
Thanks so much for your review, Carolyn! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Easy to order and very fast delivery. Also great prices!
Thanks so much for your review, Heather! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Ordered two pairs of glasses and they both fit great. Prescription is bang on and way cheaper than the local store.
Thanks so much for your review, Nigel! We're so glad to see you tried us out for the first time, and are enjoying your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Super helpful staff, Mo was the manager who helped me find an awesome pair of glasses and went above and beyond. Would highly recommend clearly to anyone who wants to buy glasses at unbeatable value.
Thanks so much for your review, Peter! We really appreciate the feedback, and will be sure to pass the kind words on to the retail team. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Easy to order, lens are good quality, love the frames, and really liked the live "try on" thing
Everything was as specs. Ordering online was a bit nervy. With everything in all came out perfect
Thanks so much for your review, Ian! We really appreciate the feedback, and are glad to hear you're enjoying your glasses so far. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
I am very pleased with my new glasses they arrived four days earlier than I was expecting. I have ordered a second pair. I had ordered two pairs previously and there was a problem with the prescription the service people were very helpful and I received a full refund on both pairs. I regularly recommend Clearly to family and friends.
Thanks so much for your review, Gene! We really appreciate such thorough feedback, and your continued support! If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Good experience, staff were helpful and were able to answer my questions. I have used Clearly in the past and have recommended it many times.
Thanks for the review and feedback Julie! We're glad we were able and ready to answer any questions or concerns you had for us! If there's anything else we can help with, please feel free to reach out! We're looking forward to 'seeing' you again soon! - Team Clearly
Thanks so much for your review, Conrad! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Meghan! We really appreciate the feedback. We hope to 'see' you again soon! -Team Clearly
It was my first time ordering and the glasses didn't fit properly. Clearly resolved my issue quickly. Great customer service!
I love that I can always count on a speedy delivery with Clearly.ca!
Hi Alyson, you can always count on us for the fastest shipping--including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping methods. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I love these glasses! Great quality! I would definitely recommend them. They are a bit more on the pink side then I expected but I really like the look.
Thanks so much for your review, Danielle! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thanks so much for your review and kind words, Sherry! Our customers are our top priority! If there's anything we can help with, please free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly