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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
1 helpful vote
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Perfect Fit
August 31, 2020

My 2 pairs of glasses were a perfect fit and arrived fast.

Date of experience: August 31, 2020
Jane S. — Clearly Rep
over a year old

Hi Morgan, thanks so much for your review! We're so glad to hear your glasses are working out perfectly for you! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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Great Service
August 31, 2020

This was the first time I purchased a pair of eyeglasses online. Even though they are just used for anti glare purposes, I found them sturdy and fashionable. I have already recommended the website to my friends, who made their purchases recently too! I found the website informative and the BOGO deal very affordable!

Date of experience: August 31, 2020
Jane S. — Clearly Rep
over a year old

Hi Jacqueline, thanks so much for your review! We really appreciate you sharing your experience and feedback! We know buying glasses online can be tricky and require a leap of faith, so we're so glad to hear your glasses are working out well for you! We'd like to reach out to you directly as well, to confirm all is well. So keep an eye on your email inbox! -Team Clearly

Canada
1 review
0 helpful votes
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Received order
August 31, 2020

No issues with my orders. Items arrived on time. Tracking email was accurate

Date of experience: August 31, 2020
Canada
1 review
1 helpful vote
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Great Quality
August 31, 2020

Great service. Great quality. I received the product within a few days and it will send you the reminder that when it is ready to be shipped and when you are going to receive it.

Date of experience: August 31, 2020
Jane S. — Clearly Rep
over a year old

Hi Iris, thanks so much for your review! We really appreciate you sharing your experience and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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Great Deal
August 31, 2020

Exactly what I ordered for half the price and was delivered quickly.

Date of experience: August 31, 2020
Jane S. — Clearly Rep
over a year old

Hi Laura, thanks so much for your review! We really appreciate the feedback, and are so glad you've found value in our competitive pricing and convenient delivery to your front door! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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Excellent service!
August 31, 2020

Fast delivery, very satisfied, would order from Clearly again.

Date of experience: August 31, 2020
Jane S. — Clearly Rep
over a year old

Hi Debra, thanks so much for your review! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
2 reviews
1 helpful vote
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Good service
August 31, 2020

I have ordered several times, always great service. Thank you.

Date of experience: August 31, 2020
Jane S. — Clearly Rep
over a year old

Hi Chantal, thanks so much for your review! We really appreciate your feedback and continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Amazing service
August 31, 2020

I ordered a pair of MK glasses, they didn't have the basic lenses so they upgraded my lenses for free for faster delivery, outstanding!

Date of experience: August 30, 2020
Canada
1 review
0 helpful votes
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Good
August 30, 2020

Was good service and always receive product right away

Date of experience: August 30, 2020
Canada
1 review
0 helpful votes
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Love Clearly
August 30, 2020

Always quick delivery and good service. I never order contacts anywhere else.

Date of experience: August 30, 2020
Canada
1 review
1 helpful vote
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Good sunglasses
August 30, 2020

Received my order within the specified delay and the product was exactly as ordered. Good sunglasses.

Date of experience: August 30, 2020
Jane S. — Clearly Rep
over a year old

Hi JC, thanks so much for your review! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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Fantastic
August 30, 2020

It was a great experience from start to finish. Loved the ability to see myself with the frames on, ordering took minutes and the delivery was quick!

Date of experience: August 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Lisa, thanks so much for your review! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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No
August 30, 2020

I bought glasses you sold me glasses. Good job you should be proud of yourselves

Date of experience: August 30, 2020
Angela C. — Clearly Rep
over a year old

Wow! Thanks for the great review Sean! We're excited to hear that your enjoying the Clearly Basics frames! It's one of our favorites too! We're looking forward to helping you find that next great pair again real soon! - Team Clearly

Canada
1 review
1 helpful vote
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New order
August 30, 2020

Great experience, easy to use web site. I Love my new glasses

Date of experience: August 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Rick, thanks so much for your review! We really appreciate the feedback. We're so glad to hear you're enjoying your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
2 reviews
0 helpful votes
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I used the wrong prescription can l return the glasses and new prescription to be put into them.

Date of experience: August 30, 2020
Angela C. — Clearly Rep
over a year old

Hi Linda, we're sorry to hear that there was an issue with the prescription details on your eyeglasses. We'll be more than happy to help with this! We have a great 14 day (60 day during COVID!) return policy for glasses in their as-new condition. We'll DM you with how to proceed! - Team Clearly

Canada
1 review
1 helpful vote
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My progressive glasses
August 30, 2020

I ordered my glasses on line and the procedure was very simple with clear instruction. I received them within a couple of days. The progressive lenses are perfect for me, I mostly use them to read and while I'm on the computer.

Date of experience: August 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Marc, thanks so much for your review! We really appreciate the feedback. We're so glad to hear you're enjoying your new glasses and seeing clearly. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Good job
August 30, 2020

I got my delivery as always and quality of the contacts has been consistently good.

Date of experience: August 30, 2020
Canada
1 review
1 helpful vote
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Short delivery time
August 30, 2020

Awesome service!
It is easy to reorder and shop for other products.

Date of experience: August 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Rosalene, thanks so much for your review! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Good quality
August 30, 2020

I was very happy with the quality and the price. They are really nice glasses

Date of experience: August 30, 2020
Canada
1 review
1 helpful vote
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Happy
August 30, 2020

Good selection, price and delivery. Very happy with my new sunglasses.

Date of experience: August 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Brad, thanks so much for your feedback! We're so glad to hear you're enjoying your new sunglasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly