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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Glasses were great but sure I ordered the brown tint and came in the dark. Is very dark and hard to see as the brown is so much better.
I'm always looking for that funky style or colour. I basically collect (prescription) glasses as I like to change it up - with my outfits lol
I do miss L'tede brand and the diverse options from the past, but not entirely disappointed with the selection now.
Service, price and guarantee - in that order - can't be beat.
I ordered my glasses, had lots of great choices. I decided on a red pair, to brighten my face up. The glasses came quickly and beautifully boxed and in a pouch. They fit perfectly and the lenses are perfect. Important also, the price was right!
Hi Cynthia, thanks so much for your review! We're so glad to hear you're enjoying your new glasses and seeing clearly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Great service and easy to order! Love clearly contacts and definitely will continue to buy future glasses. I'm still debating on contacts for my daughter but I tell all my friends and relatives to buy from you!
My problem is I chose the wrong size frames. They are a little too big. Dang. But I'm sure I can make them work. Next I'll order my contacts
We're sorry to hear the 'Love' frames are a bit to big Diane! We'd love to help you out with this! If they just need a little fine tuning, we can suggest taking them to a local optical store to have them adjusted, or something you can do (carefully) at home yourself! Here's some helpful tips that you can use which can make a world of difference for you; https://www.clearly.ca/thelook/how-to-adjust-glasses. If you're thinking the frames can't be adjusted, you can always avail yourself of our great 14 day (60 day during COVID) return policy! If there's anything else we can help with, don't hesitate to reach out! - Team Clearly
Great! Have always received my order quickly & correct
Thanks so much for your review, Kirsten! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Thanks so much for the great review Judy! We're looking forward to helping you find that next great set of frames real soon! If there's anything we can assist with, please feel free to reach out! - Team Clearly
Amazing service, fast and easy. There was no hassles and it shipped faster than I expected. Also took my insurance so I could get my discount :)
We had a very positive experience. We placed an order at the store. Emily was very helpful with her advice and with tips. The glasses came sooner than promised.
Hi Ganesh, thanks so much for your feedback and kind words! We'll be sure to pass them on to the retail team. If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
No complaints whatsoever! Shipping was incredibly fast and the product is exactly as i ordered
Thanks so much for your review, Caitlin! We really appreciate the rating and feedback. We're super proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping methods)! So it's great to hear that you received your order so fast! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Easy to order, all good brands, delivery was quick
Thanks so much for your review and feedback, Susan! We're so glad that you're seeing clearly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I got the clearly basics frames and, while they don't feel as sturdy as more expensive brands, they are super cute and very comfortable. I clean them carefully and they've been great so far. It took my eyes a bit to get used to the new frames (eye strain) but it's levelled out and they are great now. I got the blue light filter and the anti-smudge coating and would buy those lens modifications again in the future.
I always ordered my contact lenses in Clearly and had a wonderful service. Thank you very much.
Glasses fit nicely and I love the style and colour. Very flattering.
Hi Shirley, thanks so much for your review! We're so glad to hear you're enjoying your new glasses, and seeing clearly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I have never had a bad experience with clearly. Quick shipping and affordable prices
Hi Jason, thanks so much for your review! We really appreciate the feedback and your continued support! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Hi Sally, thanks so much for your review! We really appreciate the rating and feedback. If there's anything we can help with, like helping find your next perfect pair, please feel free to reach out! We're happy to help, and we hope to 'see' you again soon! -Team Clearly
I wanted a new pair of clear eye glasses and Clearly provided me the choice I needed. I saw, I bought, I wore happily ever after. The service was excellent, she provided me with all the information I needed. Clearly, I will return to buy more eye ware soon. Thanks Clearly!
Hi Anna, thanks so much for your review! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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For every great outfit, there's a great pair of frames to complete it! We're so happy to hear your enjoying our products Beth! Just like you, we're always changing up our styles and adding new brands and looks to our site, but that being said, we'll be more than happy to pass along your feedback regarding the older brands to our team! We're definitely looking forward to helping you find that next great pair real soon! - Team Clearly