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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Jim Z.
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Happy customer!
October 5, 2020

Glasses are exactly as expected, good fit and most importantly work perfectly.

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Hi Jim, thanks so much for your review! We're glad to hear you're pleased with your new glasses, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great products at great prices!
October 5, 2020

Arrived in less than two weeks. As ordered and described. I recommend Clearly to everyone.

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Cary! We really appreciate the feedback, and more importantly your continued support over the years since 2016! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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New glasses
October 5, 2020

I'm very pleased with clearly and the way you handle things, very good pricing and will definitely be back for more!

Date of experience: October 5, 2020
Canada
1 review
0 helpful votes
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Fast & exactly what I wanted
October 5, 2020

The best way to order contacts. They are perfect! I definitely will be getting my contacts from here every time.

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Jocelyn! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Love the glasses!
October 5, 2020

Arrived quickly and the glasses fit great, i love the process of online shopping at clearly.

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Hi Nicole, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Arrived early
October 5, 2020

I was very happy with earlier than expected delivery.

Date of experience: October 5, 2020
Canada
1 review
0 helpful votes
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Thank you
October 5, 2020

Easy, quality, quick filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler filler

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Hi Tammy, thanks so much for your review! We really appreciate the rating and feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Excellent Service
October 5, 2020

Easy to order, excellent quality, accurate as per prescription and easy refunds

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Hi Zubair, thanks so much for your review! We really appreciate the rating, and such thorough feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Chris D.
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Great Glasses!
October 5, 2020

Every pair of glasses we have received from Clearly have been flawless and every experience with clearly has been a positive one.

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Hi Chris, thanks so much for your review! We really appreciate the feedback, and more importantly your continued support over the years since 2011! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Amazing experience
October 5, 2020

This was the best experience I've had ordering glasses. The whole process is quick, easy and you don't even have to leave the house. The delivery is fast, product quality is great.

I would highly recommend ordering through Clearly.ca and will order again.

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Hi Olga, thanks so much for your review! We really appreciate you sharing your experience, and feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Thumbs up
October 5, 2020

Great glasses. Can't beat the price and the lenses and frames are good quality.

Date of experience: October 5, 2020
Jane S. — Clearly Rep
over a year old

Hi Rachelle, thanks so much for your review! We aim to offer great value and super convenience for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Good value for money
October 5, 2020

Received my product within a week. Love my new prescription sunglasses and they look amazing on. Best value for money I have found with great customer service

Date of experience: October 5, 2020
California
2 reviews
0 helpful votes
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Lovely
October 5, 2020

I ordered glasses. They were cute and cheap cheap cheap! I was actually expecting I wouldn't be able to see out of them for some reason, but I can! I haven't gone to a place to have them fitted yet, so they have slipped off my face a few times, but they've not broken! That's probably luck. Maybe a lil craftsman ship. Maybe I shouldn't have said that. Some goon might write a poor review if he sees this and say, "I bought these because of the review that says they're unbreakable." Silly little billy.

Date of experience: October 4, 2020
Canada
1 review
0 helpful votes
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Wearing em
October 5, 2020

Easy fun to try on-Just think my progressive portion would have been suitable in a different frame - hard to know that

Date of experience: October 4, 2020
Canada
1 review
0 helpful votes
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Great service!
October 4, 2020

Ordering from Cleary is always a great experience. I love how it stores my prescription and makes it easier when I want to reorder my contacts or pick out a new pair of glasses.

Date of experience: October 4, 2020
Canada
1 review
0 helpful votes
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Exactly what I ordered
October 4, 2020

Great and fast service. Site was pretty straight forward.

Date of experience: October 4, 2020
Jane S. — Clearly Rep
over a year old

Hi Samantha, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Fast
October 4, 2020

My package was delivery very fast, even with the pandemic situation. It was at my home like two data later and with no error

Date of experience: October 4, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Jade! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Fast Delivery!
October 4, 2020

It was easy and fast to order contacts from this site.

Date of experience: October 4, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Jess! We're proud of the great value and super convenience we can offer for eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Arrived quickly
October 4, 2020

I've always had a good experience with clearly, everything arrives quickly with no issues. I've always been happy with what I've received.

Date of experience: October 4, 2020
Canada
1 review
0 helpful votes
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The Glasses Were Fine
October 7, 2020

I don't like deceptive emails that tell me to 'click here' to confirm that I received my orders when you're really trying to get me to review. If the email had asked me for a review, I might have considered leaving a positive one. But don't pretend it's a delivery confirmation when it's a request for a review. So the glasses were fine, but deceptive emails and marketing practices have soured the whole experience.

Date of experience: October 4, 2020
Isabella D. — Clearly Rep
over a year old

Thanks for taking the time to leave us a review, Darren. We want to ensure that you have had a great experience shopping with us! If we've fallen short, we want to be able to turn things around and offer support! We really appreciate your feedback and will make sure to share this with our team. - Team Clearly