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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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As I expected, my order was delivered in a week. I am happy to receive my order on time as I was using the last contact lenses.
Arrived next day and exactly what I ordered. Never disappointed with clearly
That's great to hear! Thanks so much for the fantastic review and rating Jessica! We're looking forward to 'seeing' you again real soon! - Team Clearly
Quick delivery and great prices for both glasses and contacts.
Thanks for the five star rating, Rosalie! - Team Clearly
Got more contacts. I've always ordered here and it's always a good experience for me.
Thanks, Taariq! We're so pleased you can rely on us for the contacts you need. - Team Clearly
The packaging was amazing and I got my order exactly how I was shown at the store
Thanks for the five star rating, Wardah! We're glad to hear that we could even make the packaging amazing! ;) - Team Clearly
Made a mistake on the order, called and they were able to get everything fixed. New pair look great
Everyone makes mistakes sometimes, and we're so glad we could make fixing it a breeze! - Team Clearly
Great service! Very courteous and knowledgeable!
Prices are fantastic
Thanks so much for the excellent review Deb! We'll be sure to pass along the great feedback to our awesome Customer Service Team for you as well! - Team Clearly
I received all the glasses. Only one pair was the wrong prescription. All the other glasses are fantastic!
Hi Sarah, thank you for the great review! We appreciate the rating and the feedback! That's great to hear that all the frames worked out fantastic for you! We are sorry that the one pair had a prescription issue, but we're glad that our awesome customer service team was able to have this rectified for you quickly and easily! We look forward to 'seeing' you again real soon! - Team Clearly
Hi Lori! Thanks for the terrific review and rating! Be sure to keep an eye on www.clearly.ca/coupon-codes for all the current promotions we have running to take advantage of on your next order with us! - Team Clearly
As always Clearly delivered top notch product in a timely manner at a great price. I wouldn't buy glasses anywhere else.
Wow! What a great review Trish! Thanks so much for it! We're thrilled to be your number 1 stop shop for all eyewear needs! - Team Clearly
There were lots of different styles and designs to choose from. I was able to "try them on" before I decided on a pair to pick. It was fast delivery and 100% satisfaction. I would recommend it to all of my friends.
Thanks so much for the excellent rating and review Miriam! We make sure to have a wide selection available to meet all of our customers needs and preferences, so we're thrilled to hear you found something that works just for you quickly and easily! Thanks for the recommendations, we're excited to hear from you, your family and your friends real soon! - Team Clearly
I ordered 4 boxes of Proclear contacts but received a different brand which quoted Proclear compatible in packaging receipt. I had to call the customer service to get return instructions and to go to the post office to return them during the Covid-19 pandemic. It's just the inconvenience I had to go through and the time wasted. In the end everything worked out fine.
Hi Cathy, thank you for your review. We truly appreciate the rating and the feedback you've provided us with. We're sorry to hear that your package was delivered incorrectly; we understand that this must have been an inconvenience for you. We'll be sending a DM shortly regarding this, so keep an eye on your inbox! If there's anything else we can help with, please feel free to reach out! - Team Clearly
Thanks for the great rating and review! We truly appreciate it! - Team Clearly
Great glasses! Love them a lot. The new coating to keep them from smudging works excellent.
Glad to hear you're loving the new Main + Central frames Robert! We're excited to help you find that next perfect pair again real soon! - Team Clearly
They came quickly and fit perfectly. Thank you for helping me receive perfect fitting and seeing glasses
Hi Ellie! Thanks for the great review and feedback! Quick and perfectly fitting - what more can anyone ask for?! We're definitely looking forward to helping you find that next great pair of frames again real soon! - Team Clearly
After ordering my glasses, shipment was quick didn't have to wait to long. I bought 2 pairs, the non prescription pair are really nice and my other pair that Clearly put on the prescription were satisfactory, I thought this pair would be bigger then what I tried on virtually, but not quite. I do like them, and tend to wear these the most. The only thing that bugs me a bit are the cleaning clothes provided. They do not tend to clean the lenses well. If there is any way I can get a cloth or a recommendation on how to go about cleaning them better, that would be appreciated. Other than this, my overall experience is satisfactory.
I got a spare pair for when I was travelling and they are even better than my more expensive main pair. So many options and the price was perfect. It was delivered quickly and the box is very cute. Will be back for more pairs!
We're glad to hear the frames came in handy Reem! We have a pair for every occasion, so we're looking forward to helping you find the next perfect one real soon! - Team Clearly
Love the try on virtual option. Excellent service. Had my glasses in a timely manner.
They were super friendly and responsive when I asked for last-minute alterations on my lenses. Even with the changes, the glasses arrived in a timely manner, and they are of excellent quality.
We're glad we were able to help Asch! Thank you for the excellent review and rating! We hope to 'see' you again real soon! - Team Clearly
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're so glad we were able to help get you your lenses right on time! Thanks for the rating and review! If there's anything else we can help with, please feel free to reach out! We look forward to 'seeing' you again soon! - Team Clearly