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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Great fast service
October 19, 2020

It always comes so quickly, from the time i order. Its always what i ordered.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

We're so excited to hear that Fabian! Thanks so much for the fantastic review! We're looking forward to your next order with us real soon! - Team Clearly

Canada
1 review
0 helpful votes
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They were very helpful in helping me to get everything all corrected

Date of experience: October 18, 2020
Canada
1 review
0 helpful votes
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Clearly Contacts
October 18, 2020

I ordered my glasses from you; and they they were shipped to an alternate address, as I requested. I received them and they are fine, thank you. You have kept up the same high standard that I have received in the past when dealing with Clearly Contacts.

Date of experience: October 18, 2020
Angela C. — Clearly Rep
over a year old

Hi Janice! Thanks for the great review and feedback! We truly appreciate it! We're thrilled to hear that you received your order in great shape, and you're enjoying the frames! If there's anything we can do to help make this great 4 star into an excellent 5 star, please feel free to reach out! - Team Clearly

Canada
1 review
0 helpful votes
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Quick service
November 17, 2020

Clear frames turned out to be white, unfortunately I will never wear them. Out a lot of $. The sunglasses were just lovely though.

Date of experience: October 18, 2020
Canada
1 review
0 helpful votes
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Awesomeness!
October 18, 2020

Fast, reliable and excellent service!
So convenient and at a great price.

Date of experience: October 18, 2020
Angela C. — Clearly Rep
over a year old

That's what we aim for and what we love to hear! Quick, safe, and reliable services right at your doorstep! Thanks so much for the excellent review John! We appreciate it! - Team Clearly

Canada
1 review
0 helpful votes
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Quick delivery
October 18, 2020

Glasses were as described, one arm got a little loose like a week later but overall pretty good

Date of experience: October 18, 2020
Angela C. — Clearly Rep
over a year old

Good day Dominique, thanks for the review and feedback! We're sorry to hear this! If the arms of the frames are genuinely causing issues, you can always avail yourself of our great 14 day (60 day during COVID!) return policy for glasses in their as-new condition. However, if they just need some fine tuning, a little adjustment to the frames can make a world of difference, and is even something you can do at home! See our helpful blog article for a guide on adjusting your frames here: https://www.clearly.ca/thelook/how-to-adjust-glasses. - Team Clearly

Canada
1 review
0 helpful votes
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Thx
October 17, 2020

Great job
I really like my new glasses.
This needs to be 50 characters

Date of experience: October 17, 2020
Canada
1 review
0 helpful votes
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Great glasses great price!
October 16, 2020

Ordering online was simple and easy. Virtually trying on the glasses made shopping much easier and safer in these covid days. Order was dispatched and delivered really promptly. Only place I get my glasses from now!

Date of experience: October 16, 2020
Angela C. — Clearly Rep
over a year old

Wow! Thanks so much for the excellent review Trevor! We're thrilled to hear that you're enjoying the Virtual Try On feature! We'll be sure to pass this feedback along to our Marketing Team for you! We look forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Delivery
October 16, 2020

My order is delivered in a timely manner. I get a discount whenever I order my contact lenses.

Date of experience: October 16, 2020
Angela C. — Clearly Rep
over a year old

Hi Emilia, thanks for your review and feedback! Be sure to keep an eye onwww.clearly.ca/coupon-codes for all the latest promotions we have available for you to take advantage of on your next order with us! We look forward to 'seeing' you again soon! If there's anything we can do to help make this great 4 star an even better 5 star, please feel free to reach out! - Team Clearly

Canada
1 review
0 helpful votes
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Fast delivery
October 16, 2020

I'm very surprised because I received my package just couple if days after ordered it

Date of experience: October 15, 2020
Angela C. — Clearly Rep
over a year old

We love surprising our customers with our speedy services! Thanks so much for the excellent review Elsa! We're looking forward to 'surprising' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Fast, accurate delivery
October 16, 2020

My orders from Clearly are always accurate and delivered on time and sometimes early. Thanks Clearly!

Date of experience: October 15, 2020
Angela C. — Clearly Rep
over a year old

Thanks so much for the excellent review Meaghan! We love providing speedy services to our customers, and we definitely look forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Great experience
October 16, 2020

Website was user friendly and overall experience was great from beginning to end.

Date of experience: October 15, 2020
Canada
1 review
0 helpful votes
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Not for me
November 14, 2020

Did not like these ones, irritated my eyes a lot and they were just very uncomfortable while wearing them.

Date of experience: October 15, 2020
Canada
1 review
0 helpful votes
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Dependable
October 15, 2020

Fast delivery, and competitive prices. Very dependable for your contact lenses.

Date of experience: October 15, 2020
Eleni B. — Clearly Rep
over a year old

Thanks for the great review, Joshua! We're so glad to serve as your trusted source for contacts! - Team Clearly

Canada
1 review
0 helpful votes
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Review
October 15, 2020

Quick and easy. Follow up emails form order confirmation to delivery are great

Date of experience: October 15, 2020
Angela C. — Clearly Rep
over a year old

Hi Mary! Thanks for the great rating and feedback! That's what we aim for, and that's what we love to hear from our customers! Quick, safe, and reliable services right at your doorstep! - Team Clearly

Canada
1 review
0 helpful votes
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Contacts
October 15, 2020

They are perfect! I really enjoy them! I want more but they are so expensive... but all on all I absolutely love them

Date of experience: October 15, 2020
Angela C. — Clearly Rep
over a year old

Hi Robyn, thanks so much for the excellent rating and feedback! We're glad to hear you're enjoying our products! Be sure to keep an eye on www.clearly.ca/coupon-codes for all our latest promotions that we have available on our site so you can take advantage of even more savings! - Team Clearly

Canada
1 review
0 helpful votes
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Awesome selection and perfect fit!
October 15, 2020

The site was simple to navigate, found what I needed quick easy. They fit great and I love the sunglasses, which was an in house brand.

Date of experience: October 15, 2020
Angela C. — Clearly Rep
over a year old

Hi Jesse! We're delighted to hear that you were able to find our website easy to navigate and order from! That's what we want for all our wonderful customers! We're also thrilled to hear that you're enjoying the sunglasses you received from us! We look forward to helping you find that next great pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Satisfied Customer
October 15, 2020

I received my order quickly and correctly. Would buy from this site again.

Date of experience: October 14, 2020
Angela C. — Clearly Rep
over a year old

Hi Chevon, thanks for the excellent rating and review! We're glad to hear it! We look forward to your next order with us real soon! - Team Clearly

Canada
1 review
0 helpful votes
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2 pairs of glasses
October 15, 2020

Glasses are great, terrific price and quick delivery.

Date of experience: October 14, 2020
Angela C. — Clearly Rep
over a year old

Thanks Shauna! We're proud to be able to provide our customers with quality products at great prices for all! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Great glasses
October 15, 2020

Easy website to use the glasses were exactly what I expected.

Date of experience: October 14, 2020
Angela C. — Clearly Rep
over a year old

Hi Penny, thank you for the fantastic rating and review! We want to make sure our website is as easy as possible to navigate through and order off for all our customers, so we're thrilled to hear that you found it just that! We look forward to helping you find that next great pair real soon! - Team Clearly