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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Will be using this store/ site again
October 20, 2020

Incredibly pleased with results and can not wait to see what other styles I dare to try.

+1
Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Missing case
November 19, 2020

I bought the Micheal Kors classes and did not receive the case.

Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Pleased customer
October 20, 2020

It was easy, very affordable and quick! I would easily recommend them to everyone.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Hi Ryan, thank you for the great review and recommendations! We want to make sure our website is as easy as possible to navigate through and order from for all our customers! We look forward to helping you with that next order real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Contact lenses
October 20, 2020

Clear contact lenses, easy to put. And you can keep it more than 8 hours

Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Great
October 20, 2020

Love the accuracy on the glasses dimensions, really helped ke choose the right fit, especially since you cant try them on.
My l
Glasses came earlier than expected, and exactly what I expected them to look and fit like.

Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Excellent!
October 20, 2020

I ordered these for my Dad and they're perfect fit and he loves them.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

We're so excited to hear that your dad is enjoying the frames he received from us! Thanks so much for the fantastic review Karen! We truly appreciate it, and we're definitely looking forward to 'seeing' both of you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Best ever
October 20, 2020

So easy to do and I get reminders too which I love. I order and within a few days my order is here.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Hi Rhonda, thank you for the excellent review and feedback! We're glad to hear that you're enjoying our speedy services! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Awesome!
October 19, 2020

I love how my order, from placing to receiving, is always quick!

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Thanks for the fantastic review and feedback Ash! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Perhaps it's the measurements, but don't think so, but both glasses ordered this time keep falling off, as they are too wide

Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Good experience
October 19, 2020

Good experience. I was happy with the glasses and also with the adjustments that were done in the store. Also, on the phone, people were helpful.

Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Awesome product
October 19, 2020

So far its great. The fitting is fantastic and looks classic

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

We're thrilled to hear that! Thanks for the great rating and review Abdullah! We truly appreciate it! - Team Clearly

Canada
1 review
0 helpful votes
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3 pairs Main & Central
October 19, 2020

I was very happy with the receiving the order for the glasses. They appear to be good quality and sturdy frames. I'm very happy with the color and shape

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Wow! Thanks so much for the excellent review Deb! We're excited to hear that you're enjoying the Main + Central frames you received from us! We have a lot more styles to choose from, so we're definitely looking forward to helping you find that perfect 4th pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Good
October 19, 2020

I think they were helpful and the only downside is I felt rushed and I don't love my glasses and barely wear them. Next time I would walk away and think about them for at least a few days or a week. Oh well my fault ultimately.

Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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My review
October 19, 2020

Easy, no problems. Very quick process. Will continue to use

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Good day Lisa! Thanks for the excellent rating and feedback! We want the entire process, from choosing, to placing your order, to receiving the order to be as easy as possible for all our awesome customers! We're looking forward to your next order with us real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Always Happy
October 19, 2020

Great service. Arrived on time. Happy with product.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Thanks for the excellent 5 stars all around Demi! We truly appreciate it! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Contact review
October 19, 2020

Great, use Clearly.ca all the time. Fast delivery, good variety of lenses. Good sales promos.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Thanks for the rating and feedback David! We make sure to have a wide selection available on our website to meet all of our customers needs and preferences, so we're thrilled to hear that you found exactly what you needed quickly and easily! We hope to 'see' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Great value
October 19, 2020

The glasses were as ordered. Huge problem with delivery via courier as they delivered to wrong area of town. Courier corrected delivery issue quickly, and all is good now.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Hi Erin, thank you for your review and feedback! We're sorry to hear that there was a slight issue with receiving your package but we're glad to hear that the issue was quickly resolved, and that the courier service was able to successfully get your order to you safely! We look forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Fast delivery great service
October 19, 2020

My first time ordering and everything has been great; simple ordering, fast delivery. A+

Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Fast and easy
October 19, 2020

Order came easy and fast had no issues will order again soon

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

That's great to hear Denielle! Sounds like we nailed it! We're definitely looking forward to your next order with us real soon! - Team Clearly

Canada
1 review
0 helpful votes
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:)
October 19, 2020

Really happy - one side of the frame was a tiny bit loose but otherwise perfect. Really affordable, and came earlier than expected.

Date of experience: October 19, 2020
Angela C. — Clearly Rep
over a year old

Hi Olivia, thank you for the great review and feedback! We're happy to hear that you're enjoying your frames! It sounds like they can use a bit of fine tuning, and we can help with this! Check out our helpful blog that can give you tips on how to easily (and carefully) adjust your frames at home yourself; https://www.clearly.ca/thelook/how-to-adjust-glasses. We're looking forward to 'seeing' you again real soon! - Team Clearly