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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Got the contacts way cheaper then I would in store and got them in the mail very fast :)
After I placed my order it was then backordered and took me over a month to receive. Second time this has happened.
Good delivery why do i have to write this?
I gave it four stars just because I had to deal with this garbage review section
Good day Caroline! Thank you for your review! While we love getting feedback - it helps us know what people love and want to see more of, and where we've missed the mark and need to make improvements! - it's also 100% voluntary! We really appreciate that you took the time to comment here, but rest assured you're never obligated to engage with a review request. We want every experience with Clearly to be a great one, and that includes any follow up! - Team Clearly
Its simple! Just push your prescription in and if you require help someone is there!
Thank you for your review, Barbara! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
I have been ordering my contacts at Clearly for years and very satisfied with their products and service. Prices are very good
Thank you for your review, Eva! We really appreciate the feedback--and more importantly your continued support over the years! We hope to 'see' you again soon! -Team Clearly
Hi Frank, thanks so much for your review! We really appreciate you sharing your experience and feedback! We hope to 'see' you again soon! -Team Clearly
Always a pleasure shopping with Clearly. My contacts are always shipped out quickly and in perfect condition. Prices are great and have been shopping with them for the past 9 years. Highly recommend!
Hi Crystal, thanks so much for you review! We really appreciate the feedback--and more importantly your continued support over the years! We hope to 'see' you again real soon! -Team Clearly
Easy to follow instructions
Simple and friendly emails
Great in-store experience
Hi Adam, thanks so much for your review! We'll be sure to pass the kind words on to the retail team. We hope to 'see' you again soon! -Team Clearly
I have used clearly forever, my orders usually take less then 2 days to receive, they have a great return policy in place for glasses
Hi Dianna, thanks so much for your review! We really appreciate the feedback--and more importantly your continued support over the years! We hope to 'see' you again soon! -Team Clearly
Fast service and great value. Will definitely order again.
Hi Rochelle, thanks so much for the rating and feedback! We hope to 'see' you again real soon! -Team Clearly
No issues. Order arrived as described.
Well packaged as always and arriving on time.
Hi Bev, thanks so much for the rating and feedback! We hope to 'see' you again real soon! -Team Clearly
Very happy with how fast I received my contacts. Some packaging looks to have a little wear and tear, but the lenses I opened were fine
Hi Daniel, thanks so much for your review and feedback! We really appreciate it, and we hope to 'see' you again soon! -Team Clearly
Ordered contacts, they came within 2 days... loved it.
Hi Brendan, we're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
Loved the try on feature! Ordering was easy, delivery was reasonable, and the glasses fit and looked great! Not to mention we saved hundreds of dollars vs buying from a local eye glass shop. That's VERY important for those of us without vision coverage!
Hi Cole, we're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
I got the wrong colour even though it said it was the right one in the box and invoice. The order came quickly though.
Glasses came in time and as prescribed. Even had a change of address and was dealt with smoothly
Thanks so much for your review, Ismail! We really appreciate the feedback, and we're happy to help as best we can! We hope to 'see 'you again soon! -Team Clearly
I received replacement frames at 40% discount. My glasses were within the warranty period, however free replacement was not honoured for the broken frames. From the very beginning one arm was not right at the hing (it was a set of frames used in the show room for customers to try on and select) It is worth it to make sure everything is excellent at the time of initial delivery!
They informed me there would be a slight delay to my order.
No problem. Great customer service.
Thanks so much for your review, Jim! We really appreciate the rating and feedback. We hope to 'see' you again soon! -Team Clearly
Great service and I'm impressed with the service. The glasses and lenses were great. I'd recommend this to friends and family looking for a good service!
Thanks so much for your review, Emanuel! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
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We're sorry to hear of this disappointing delay, Amanda! We really would like to provide further assistance and make things right. We just sent you a private message. Thank you so much for your patience and for sharing your experience with us. Looking forward to your response. - Team Clearly