On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
I have been buying my contact lenses from Clearly for years and I get name brand contacts at a competitive price, My contacts always come ahead of anticipated delivery date which is an added bonus. I would recommend Clearly to anyone shopping for contact lenses.
Hi Linda, thanks for the wonderful rating and review! We love surprising our customers with our speedy services! We're looking forward to having the chance to surprise you again real soon! - Team Clearly
Exciting to receive my order! They look and fit exactly like on the website "try it" feature. One small disappointment: the lenses are hard to clean and pretty hard to make them shiny unless thoroughly washed in water and soap while rubbing them... Not even rubbing alcohol makes them really impeccably shiny and clean.
Hi John, thanks for the review and feedback. We're glad to hear that you're enjoying the frames you've received from us, however we're sorry to hear that you've been running into some lens cleaning challenges. They may smudge up, but cleaning should be a quick fix! See our blog for more on best cleaning practices - https://www.clearly.ca/thelook/how-to-clean-your-glasses-the-right-way/. We're looking forward to 'seeing' you again real soon! - Team Clearly
Received a handful of glasses because my wife wanted a few for use in multiple places. In good order; she was extremely pleased.
Yay! We're thrilled to hear that your wife is enjoying our frames, Peter! Thanks so much for the great rating and review! We're definitely looking forward to 'seeing' both you and your wife again real soon! - Team Clearly
Hi Sharde, thanks for the review and feedback! We're excited to hear that! We're looking forward to 'seeing' you again real soon! If there's anything we can do to help make this great 4-star review an even better 5-stars, please feel free to reach out! - Team Clearly
Yes, contacts were received. Thanks, much appreciated. They work just as intended, no issues.
That's great to hear Rob! Thanks for the awesome review and feedback! We look forward to 'seeing' you again real soon! - Team Clearly
Great service as always. Very reliable always fast shipping
Hi Kenneth, thank you for the great review and feedback! We're glad to hear you're enjoying our speedy services, and we're looking forward to 'seeing' you again real soon! - Team Clearly
Thanks for the fantastic review and feedback! Quick, safe, and reliable services right at your doorstep is what we aim for! We're looking forward to 'seeing' you again real soon! - Team Clearly
Thanks for the excellent review and feedback Kim! We truly appreciate it! - Team Clearly
Hassle-free reordering process. And received them earlier than expected! Will stick with Clearly Contacts for my next order.
Thanks Linda! We want to make the entire process, from choosing your product, to having your order placed, and receiving it, as quick and easy as possible for all our customers, so we're thrilled to hear this! We're looking forward to 'seeing' you again real soon! - Team Clearly
First time buying contacts online. I usually get a my yearly prescription renewal through my optometrist but with COVID this year I didn't have my appointment. I was running low and on advice from a friend placed an order with Clearly. It was easy to figure out which contacts were for me, the price was cheaper than what I normally pay and the shipping was quick. Will do it again.
Thank you so much for the great review and feedback Julie! We want you to know that our customers are our priority, and even in these tough times, we want to make sure we're continuing to provide safe, quick and reliable services, so we're more than happy to have been able to help! We look forward to 'seeing' you soon! - Team Clearly
Excellent service, package came quick with no delays.
Thanks for your review, Camille! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We're looking forward to 'seeing' you again real soon! -Team Clearly
Apparently my contacts weren't in stock and was given an date on when they would be available. I was pleasantly surprised when they arrived at my door way earlier then expected!
Hi Karina, thanks so much for the review and feedback! We're glad to have surprised you with an early delivery! We're looking forward to 'seeing' you again real soon! - Team Clearly
Glasses were packaged poorly and lenses on one pair of glasses were dirty.
In the 1980's I had violet lenses but they were very bright -like laser beams. They were So unnatural that I was embarrassed to wear them. I thought I'd try these "splash of colour" lenses for fun. When I saw them still in the package, they looked pretty bright and I was disappointed.
Tried them on Halloween so if they were too much, it didn't matter.
I LOVE THESE! Its just enough that you don't look googly eyed and sci-fi. Just enough colour to make a difference but not look completely unnatural. I could wear these to work.
Wow! We're thrilled to hear that the 'Splash of Colour' lenses worked out so well for you Lynette! That's great feedback! Thanks so much for providing it for us! We're definitely looking forward to 'seeing' you again real soon! If there's anything we can do to help make this great 4 star review and even better 5 star review, please feel free to reach out! - Team Clearly
Thank you for the fantastic rating and review Brenda! We're proud to be able to provide our customers with quality products at great prices for all, and we're looking forward to 'seeing' you again real soon! - Team Clearly
Great timing with delivery and great prices! The contacts feel so nice on my eyes and it feels as if they're not even there!
That's so great to hear Jadelyn! Thanks so much for the excellent review and feedback! We're excited that your lenses are working out great for you, and we can't wait for your next order with us real soon! - Team Clearly
Thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks
Thank you for the 5 star review Arda! We appreciate it! - Team Clearly
This the place to go for stylish new specs in store or online. The digital retinal technology Optical Coherence Tomography (OCT) is cutting edge. Doctors are extremely knowledgeable and staff are very nice too! Excellent product choices and seamless shopping experience. Happy beyond expectation.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Julie, we're sorry to hear that! We'll be more than happy to help you out with this. - Team Clearly