On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
Arrived in good condition. Excellent quality and in good condition.
We're thrilled to hear that your package was successfully received Sagar! Thanks for the great review! We look forward to helping you with your next order real soon! - Team Clearly
We're thrilled to hear that Najma! Thanks so much for the excellent review and feedback! We hope to 'see' you again real soon! - Team Clearly
We're excited to hear that Paula! We're so proud to be able to provide our customers with quality products, at great prices, and we look forward to 'seeing' you again real soon! - Team Clearly
This was my first time ordering glasses online. I am very happy with the look and quality of my new glasses. I will definitely be a return customer in the future.
Welcome, and thanks so much for the wonderful review Karleigh! We're so happy you found us, and decided to give us a shot! With great tools available on our website, we want our customers to feel comfortable and confident in choosing the best product for them! We're definitely looking forward to helping you find that next great pair real soon! - Team Clearly
Hi Paul, thank you for the 5-star review! We truly appreciate it, and look forward to 'seeing' you again real soon! - Team Clearly
Had a great experience buying glasses from clearly, it was quick and easy, one pair had a bit of a defect but they replaced them immediately and I had the fixed pair with in a week or so
Hi Don, thanks so much for the great review! We truly appreciate your feedback! We want our customers to love the products they receive from us, so we're glad to hear our customer service team was able to help make things right for you! We look forward to 'seeing' you again real soon! - Team Clearly
This is the second time for me. It's Very fast, convenient and correct order. I'll order again.
I love the contact lenses. They are exactly what I have been wearing for the past 20 years!
That's great to hear Kathleen! Thanks so much for your review, and your continued support for our company! We truly appreciate it, and hope to 'see' you again soon! - Team Clearly
Every communication i have had with your office has been excellent. It is such a welcome response. I am a happy to do business with you again and again.
We're thrilled to hear that Lorna! Thanks for the excellent review, and feedback! We'll be sure to pass this along to our entire customer service team for you as well! We look forward to 'seeing' you again real soon! - Team Clearly
Convenient and easy to reorder, with very speedy shipping. A real bonus service especially during COVID!
Hi Wanda, thanks for the great review! We truly appreciate your feedback and want you to know that even during these tough times, we aim to make sure we're continuing to provide safe, quick, and reliable services to all our customers, and we're glad we were here to help! We're looking forward to 'seeing' you again real soon! - Team Clearly
Easy to use site and fast shipping. Enjoyed the experience with Clearly Contacts and will use in the future.
Great service but my sunglass frames are way too big even though I put in my fit measurements (got them from 3 pairs of glasses I already own). They fall off, way too big. Everything else is perfect
Great quality and awesome prices will definitely recommend to everyone
Thanks for taking the time to review us Shaun! We're glad to hear we nailed it on the speedy and accuracy! Always a bonus! We hope to 'see' you again real soon! - Team Clearly
I got 2 pairs of glasses one for home and one for work. The ones I got for home are perfect but the ones I got for work feel tight on my face so I might have to get a different pair for work. Still great prices though so ill find a pair that are a little wider that'll make my face feel less fat.
Hi Lisa, thank you for taking the time to provide us with your review! We're glad to hear that one of your frames are working out great for you! The second pair sounds like it may need some fine tuning, and we'll be more than happy to help with this! We'll be reaching out directly, so keep an eye on your inbox for us! - Team Claerly
The CSR was great with helping me with my return, I loved the frames I picked but needed a smaller size.
Always the best service, product, and delivery. The only place you need for your eyes.
Thanks so much for making us your one stop shop for all eyewear needs! We truly appreciate the great feedback David, thanks so much! We're looking forward to 'seeing' you again real soon! - Team Clearly
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Jodie! We're glad to hear you're enjoying the products you received from us! We're proud to be able to provide our customers with quality products at great prices, and we look forward to 'seeing' you again real soon! - Team Clearly