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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Very easy to order online, Great selection and glasses were received promptly. Very Happy all around
Thanks for the terrific rating and review Delia! We aim to making sure the entire process, from choosing your frames, to ordering and receiving to be as easy and convenient for all our customers, so we're glad to hear you found it just that! WE look forward to 'seeing' you again real soon! - Team Clearly
My new sun glasses are perfect! Just what I ordered and for a great price. No adjustments needed just ready to go. Thanks and see you next pair. Rodney
Hi Rodney, thanks for the excellent rating and review! Glad to hear we nailed it! We're definitely looking forward to helping you find that next perfect pair real soon! - Team Clearly
Quick and easy, love the convenience. All my orders are on file and it is only a few clicks away. Delivery is always quick and on time as well.
Thanks for the awesome rating and review Jana! We'll be sure to pass this along to the rest of our customer service team for you as well! We're looking forward to 'seeing' you again soon, and helping you find that next great pair of frames! - Team Clearly
Quick and easy delivery of contacts. Nice to know you don't need to stock up too far in advance.
Hi John, thank you for your review and feedback! We're glad to be able to help! If there's anything else we can assist you with, please feel free to reach out to us! We hope to 'see' you again real soon! - Team Clearly
I'm happy with all glasses i kept from Clearly, i have 4 pairs so far and very satisfied with their returning policy, no problems at all.
Thank you for the terrific rating and review Nadiya! We're looking forward to helping you find that perfect 5th pair real soon! - Team Clearly
I was happy with the Quick delivery service and easy online ordering system.
Thank you for the great rating and review Shelley! We're glad to hear you're enjoying our speedy services! We look forward to 'seeing' you again soon! - Team Clearly
Probably my 3rd time ordering and even though we're in a pandemic my contacts came in earlier than I thought.
Hi Ana, welcome back! Thanks so much for the great rating and review! We truly appreciate it, and we can't wait to 'see' you again real soon! - Team Clearly
A friend told me about Clearly and thought I would check it out. I didn't know that you could try on the glasses! The augmented reality is fantastic. I'll never try on glasses any other way.
Thank you for the great rating and review Tony! And a HUGE thank you to your friend for the recommendations! We're so glad you gave us a shot, and even more happier to hear you're enjoying our Virtual Try On feature! We'll be sure to pass this feedback along to the rest of the team for you! We look forward to 'seeing' you again soon! - Team Clearly
I am very happy with my new glasses. They update my look, and they were a great price. I am going to buy more!
As they say, "for every great outfit, there's a great pair of frames to complete it!" Thanks so much for the excellent rating and review Elaine! We're looking forward to 'seeing' you again real soon! - Team Clearly
Glasses arrived with no issues. Good price. Good selection.
Thanks for the excellent rating and review Aaron! We truly appreciate it, and we're so glad to hear you found exactly what you needed quickly and easily on our website! We look forward to 'seeing' you again real soon! - Team Clearly
This was my first time ordering glasses online.
I dealt with a rep and ordered 2 pairs. When I initially received the order, I thought this was such a bad idea since they hurt my eyes so badly.
I called customer service because I wanted to returned them. Upon review it was discovered that something went wrong with the prescription.
She helped me to return the first set and reorder correctly.
I just say the second attempt was great and I am very satisfied with my frame, prescription, fit and overall service.
Hi Heather, thank you for your review. We appreciate your thorough feedback on this. We're very sorry to hear that there was an issue with your eyeglasses, but we're so glad to hear that our awesome customer service team was able to help rectify this for you quickly and easily! If there's anything further we are able to assist you with, please feel free to reach out! We look forward to 'seeing' you again real soon! - Team Clearly
Fit is ok, not the best. The prescription seems a bit off compared to my experience with Costco and Bonlook.
These glasses are nice and light on my face and I love the spring hinges. However, the colour I got and the colour on line are completely different. On line the glasses are almost clear and what I received are a dark grey almost black
Hi Lisa, thank you for your review. We appreciate your feedback on this. We are sorry to hear that the frames you received weren't quite what you were expecting. We'll be more than happy to reach out directly to assist you with this! - Team Clearly
Received glasses faster than advised. So far no problems with all glasses purchases and prices were great. The glasses fit very well. I am satisfied.
Thank you so much for the excellent rating and review Liz. We're so glad to hear you're enjoying the frames you received from us! We look forward to helping you find that next great pair real soon! - Team Clearly
It was my first ordering glasses from Clearly Contacts. Ordering process was straight-forward and arrived about a week later. The glasses were delivered in a cloth pouch. The fit was perfect and no adjustment was needed.
Wow! Thanks for the fantastic rating and review Patrick! Looks like we nailed it on all fronts! We're looking forward to helping you find that next great pair real soon! - Team Clearly
U had a similar looking frame before from clearly 1 mm wider but did not had spring hinges on it and the frame use to lose shape, these ones solves that problem looks almost identical to the old ones but more sturdy
Hi Leanne, thanks so much for the excellent rating and review! We have a wide selection to choose from, to meet all of our customers needs and preferences, so we're thrilled to hear you're enjoying the products you receive from us! We're looking forward to 'seeing' you again real soon! - Team Clearly
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Hi Jenna, thanks for the great rating and review! We like making sure our customers are kept up to date on the progress of their orders every step of the way, and we're looking forward to 'seeing' you again real soon! - Team Clearly