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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Fit great, shipped quickly! Never disappointed with Clearly.
I found shopping on the site easy! Loved my glasses when they arrived and they fit PERFECTLY! Service was quick as well!
Highly recommend!
Wow! Thank you for your rating and review Camilla! With our wide selection, we want to make it as easy as possible for everyone to find the perfect pair of frames from us, so we're thrilled to hear this! We hope to 'see' you again real soon! - Team Clearly
Excellent service. Very easy to refill and a reminder sent when refills were required
Hi Janis, thank you for the great rating and review! We truly appreciate it, and we're looking forward to 'seeing' you again real soon! - Team Clearly
I always have a great experience with clearly! My glasses are exactly how i wanted it
We're so glad to hear that the whole experience with us was a great one Tyra! We're looking forward to helping you find that next great pair real soon! - Team Clearly
Hi Rose, that's great to hear! We're so glad the frames you received from us are working out great for you! We're always open to any feedback our customers have to improve our website and services, so if there's anything we can do to bring this up to a perfect 5-star score, please feel free to reach out! - Team Clearly
Very easy to order, glasses are very nice, the only issue I have is them sliding of my face.
Thank you for your review Carl. We appreciate the feedback. It sounds like your frames just need to be tuned up, and luckily we have some great tips we can provide you with that can help with this! Keep an eye on your inbox for a DM from us, wel'l gladly send them over for you! - Team Clearly
Thank you for your rating and review! We're proud to be able to provide our customers with quality products at great prices for all, and we look forward to 'seeing' you again real soon! - Team Clearly
Delivery was quick too. Great communication by email.
A little slow shipping. Would prefer if fedex or ups was a option.
I received my order. The glasses are what I wanted and everything is fine.
HI Cory, thanks for the review and feedback! We're glad to hear you're enjoying the frames you received from us, and we look forward to 'seeing' you again real soon! If there's anything we can do to help turn this into a perfect 5-star score, please feel free to reach out! - Team Clearly
My Clearly glasses are terrific. My granddaughter bought them first and I admired them so much I bought a pair for myself and couldn't be happier.
I'm now getting ready to order a pair for my husband.
Hi Barbara, thank you for your excellent rating and review, and an even BIGGER thank you to your granddaughter for introducing you to us! We're so glad to hear that both of you are enjoying your frames, and we look forward to helping you both find that next great pair real soon! - team Clearly
Clearly gives the fastest service I know. Their prices are good and they are always willing to price match if you happen to find a lower price for the same item. We will always use them!
Hi Chelsea! Thanks for the awesome 5-star score! We're so glad to hear you're enjoying our speedy services, and great prices! We're looking forward to 'seeing' you again real soon! - Team Clearly
Easy way to order online. Was able to try glasses on with their software, using my camera. Will do ut again when I need new glasses
The website is user-friendly. The glasses arrived well-packaged and undamaged. And the price was great. I was able to get 2 pairs of glasses plus my lenses put in through the website. The only thing is, you can't customize the size/fit of the glasses - I got what I assume was standard.
Hi Ayama, thank you for your great review and feedback! We want to make sure the entire process from choosing your frames to ordering and receiving is as easy as possible for all our customers! It sounds like your frames may need some fine tuning, and we can help with this! We'll be reaching out to you directly, so keep an eye on your inbox for us! - Team Clearly
Always fast and good quality. I only use them for all my glasses
Hi Crystal, thanks for the great review! We're proud to be your number one stop shop for all eyewear needs! We look forward to 'seeing' you again real soon! - Team Clearly
We love surprising our customers with our speedy services and thrilled to hear you're loving what you received from us! Thanks for the great rating and review Jie! We appreciate it! - Team Clearly
Hi Gina, thanks for the great rating and review! We're thrilled to hear you're enjoying the frames you received from us! We're looking forward to helping you find that next great pair real soon! - Team Clearly
I was very happy with my service, my 1st original order didn't arrive but I was able to have another shipped in a timely matter
My first order from Dec 2/20 was misplaced by FedEx and I contacted Clearly on Jan 4/21 about my concern and within a few days they ship me another order with my contact lenses with no questions ask.
Today Jan 12/21 I received the lost package and asked FedEx to return to Clearly as I've got replacement from Clearly.
Great service Clearly! Thank you for your trust.
Thank you for your great review and thorough feedback Drsgana! We're sorry about the experience with FedEx, but we're so glad to hear that our awesome customer service team was able to help rectify this quickly and easily for you! We'll be sure to pass along the great feedback to the rest of the team! We look forward to 'seeing' you again real soon! - Team Clearly
Thank you for your review and feedback Fay! We truly appreciate it, and we look forward to 'seeing' you again real soon! - Team Clearly
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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That's what we aim for! Thanks so much for the excellent review Janessa! We truly appreciate it! - Team Clearly