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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Easy to use and order off the website. The shipping was quick and all the details allowed me to submit to my insurance
Took a chance and ordered my contact lens very last minute and was not disappointed. The correct prescription was delivered in one day! Pleasantly surprised at how fast they got my order ready! Will purchase again
Received my order and the glasses are perfect fit.
Thank you for your excellent review and feedback Fermzade! We look forward to 'seeing' you again real soon! - Team Clearly
Hi Mike, thank you for your review and feedback! We truly appreciate it, and we look forward to 'seeing' you again soon! - Team Clearly
Very happy with my recent eye glasses purchase.
Eye glasses are as ordered.
My prescription was correct.
They look great and feel great.
They came with a cute boxed holder and an eye glasses cleaner cloth.
The delivery was on time as promised.
Clearly provides you with a detailed receipt.
I plan to order again as well as other family members plan to order from Clearly.ca
Hi Maria, thank you for your excellent rating and review! We're so happy to hear that you're enjoying the frames you received from us, and we're looking forward to meeting, and helping your family members on they're orders with us real soon! - Team Clearly
Went to store to try on glasses, sales girl was very helpful. Delivery came fast
Hi Erin! Thanks for the terrific rating and review! Looks like we nailed it on all fronts! We're looking forward to helping you find that next great pair real soon! - Team Clearly
Ordered a cheaper pair of glasses, happy with how they look. Second order with Clearly and happy both times
Welcome back Gerald! We're so glad to hear your second pair worked out as great as your first pair did! We're looking forward to helping you find that perfect third pair real soon! - Team Clearly
Always order my specs from Clearly and always pleased
We're so glad to hear that Kim! Thanks so much for the excellent rating and review! We appreciate it! - Team Clearly
Quality glasses, prompt service large range of styles, easy to navigate website
Hi Diana, thank you for your review and feedback! We make sure to have a wide selection available on our website, to meet all of our customers needs and preferences, so we're glad to hear you're able to find exactly what you were wanting and needing quickly and easily! We hope to 'see' you again real soon! - Team Clearly
I always have a pleasant experience with clearly, I don't shop anywhere else for contacts. They always ship very quickly. When I noticed they didn't ship out the day they were supposed to, I contacted and they said they were just waiting to receive some more in the warehouse and they would ship them right away and they did, I received them within days. The customer service is always awesome. Highly recommend!
Thank you so much for the excellent rating and review Brittanie! We're so glad to hear that you're enjoying our speedy services, and great products! We'll be sure to pass along your great feedback to the rest of the team as well! We look forward to 'seeing' you again real soon! - Team Clearly
Might be unusual but I received my order super fast... I had it in hand within a week. Love my postal service and love you folks too!
Thank you for your review and feedback! We love surprising our customers with our speedy services! We look forward to 'surprising' you again real soon! - Team Clearly
Exactly what I ordered. Love the service and how quickly my items shipped
Thanks for the rating and review Yvonne! We're glad to hear you're enjoying our speedy services, and we're looking forward to 'seeing' you again real soon! - Team Clearly
There was paint on the arm of the glasses I ordered. They sent out a new pair.
Hi Kelly, thank you for your great rating and review! We're glad to hear that everything got resolved quickly and easily with your order! We look forward to 'seeing' you again real soon! - Team Clearly
It was super easy to order on line, but when I received my glasses the prescription wasn't correct. I called to explain what happened and it was super easy to send them back. I'm just awaiting the refund now, but I'm not worried at all. I will try ordering again. :)
Thank you for your rating and review Angela! We're sorry to hear there was a slight issue with your original order, but we're so glad to hear that our awesome customer service team was ready and able to help process a quick and easy return for you! We're looking forward to helping you with your next order real soon! - Team Clearly
HI Greg, thank you for your great rating and review! We truly appreciate it, and look forward to 'seeing' you again soon! - Team Clearly
It is the first time after about 20 years I can see as I should.
Wow! We're so glad to have been able to help make that happen Stanislav! Thanks so much for the great rating and review! We're excited to 'see' you again real soon! - Team Clearly
The girl who helped me place my order was very nice and helpful
My glasses came fast
Quality is excellent
Hi Arlette, thank you for your great review and feedback. We're proud to be able to provide quality products at great prices for all, and we're looking forward to 'seeing' you again real soon! - Team Clearly
I have been a Clearly customer for years, but this was my first pair of progressive lenses. Great quality and a good fit!
Hi Ruth, welcome back! We're so glad to hear from you again, and we want to thank you for your continued support throughout the past few years! We're so glad to hear that your first pair of progressive lenses from us worked out great! We want to make sure nothing less than perfection is sent out to our customers! We look forward to 'seeing' you again real soon! - Team Clearly
Very quick delivery and the delivery person was thoughtful to place the parcel out of plain sight. That was an expensive package, it was nice to have the consideration from the driver to make it inconspicuous.
Thank you for your review and feedback Courtney. We're so glad to hear your order was successfully received, and that you're enjoying our speedy services! We hope to 'see' you again real soon! - Team Clearly
My ordered was delivered as ordered and in a timely matter. No hassles.
Hi Katie, thank you for your great rating and review! We truly appreciate it, and we're definitely looking forward to 'seeing' you again real soon! - Team Clearly
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Welcome Nalini! We're so glad you decided to take a chance on us, and everything worked out great with your order! We love surprising our customers with our speedy services, and we're looking forward to your next order with us real soon! If you have any suggestions for us on how we can help bring this up to a perfect 5-star score, please feel free to reach out! We hope to 'see' you again real soon! - Team Clearly