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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Clearly delivers everything as promised. High quality, great service. Highly recommended.
Thanks, Clearly!
I am very pleased with my order. They fit perfect. Definitely will reorder..
Hi Kenneth, thank you for your rating and review! We're so glad to hear you're enjoying the frames you received from us, and we're looking forward to helping you find that next great pair real soon! - Team Clearly
Choosing frames with the augmented reality experience on my phone was very simple and straightforward. The glasses received fully met my expectations.
Hi John, thank you for your terrific rating and review! We truly appreciate it, and we look forward to 'seeing' you again real soon! - Team Clearly
Great from start to finish. Order even arrived early despite being shipped at Christmas time!
Thank you for your rating and review Lorene! We aim to making sure our website is as easy as possible to navigate through and order off for all our customers, so we're thrilled to hear that your entire process was quick and convenient! We look forward to 'seeing' you again real soon! - Team Clearly
Fast delivery, excellent quality frames and lenses for a great price! Very pleased!
Hi Carmen, thank you for your rating and review! We're proud to be able to provide our customers with quality products at great prices for all, and we're definitely looking forward to 'seeing' you again real soon! - Team Clearly
Thank you for the great rating and review Karen! We truly appreciate it, and we look forward to 'seeing' you again real soon! - Team Clearly
Glasses arrived as pictured & described.
Delivery was quick.
Price was great.
This was my 3rd order from Clearly & i will order from them again, for sure.
Highly recommended.
Thank you for the excellent review and feedback Jennifer! We're so glad to hear that the frames you received from us have all worked out for you, and that you're enjoying our speedy services! We're looking forward to helping you find that perfect 4th pair real soon! - Team Clearly
It was simple, quick and the price was simply unbeatable. You have a hooked customer here
I love the glasses I ordered for my wife and myself. They're quality products.
Hi Jin, thanks for the excellent rating and review! We're glad to hear that we were able to get you and your wife a great pair of frames! We have a wide selection available on our website, so we're sure to have something for everyone! We look forward to 'seeing' you again real soon! - Team Clearly
Ordered glasses for my son as a replacement. He loves these more than his expensive big store bought glasses. Will definitely be looking at more for the whole family in the near future.
Wow! We're so glad to have been able to help your son out with this Joy! Thank you so much for the excellent rating and review! We truly appreciate it! We look forward to 'seeing' you and your entire family again real soon! - Team Clearly
This is the first time I ordered new frames by trying them out on the online app. They turned out to be perfect. I am very happy.
Welcome to our site Nathalie! We're so glad to hear you chose to give us a shot, and even more thrilled to hear that your first order was a success! We're looking forward to many more orders to come with you! If there's anything else we can assist you with, please don't hesitate to reach out! - Team Clearly
I received product on time and love the glasses I ordered. The only regret is, as it's ordered online the frame couldn't be adjusted and there is no Clearly store in Calgary here, I have to adjust it by myself.
Good news, Vicky - we actually have a store in Calgary now at Chinook Centre! Go here to make an appointment to come in for an adjustment: https://www.clearly.ca/stores/calgary/chinook-centre - Team Clearly
Always satisfied with my online contact orders. Good prices, extremely easy with fast reliable delivery. A must visit for your next order of glasses, contacts or both!
Hi Tanya, thank you for your excellent rating and review! We truly appreciate it, and we're looking forward to 'seeing' you again real soon! - Team Clearly
2nd pair of prescription sunglasses and 3rd pair of eyeglasses. Always quality and timely delivery! Happy satisfied customer in #YYC
After receiving 1st pair and was very satisfied decided to order another. 2nd pair are also great. Now I have a pair for whatever I wear. Thanks Clearly.
Hi Kelli! Thanks for the awesome review! You know what they say, 'for every great outfit, there's a great pair of frames to complete it!', and we're so glad to have been able to help with this! We look forward to 'seeing' you again real soon! - Team Clearly
I ordered 2 pairs, and they arrived quickly. Although one pair didn't quite fit comfortably, the other pair is perfect. I returned the other pair with no hassle and received a refund immediately.
Hi Rhonda, thanks so much for the great review! We're sorry to hear that one of your frames didn't quite work out as you'd hoped it would, but it's great to hear that our awesome customer service team was able to quickly and easily help resolve this for you! We look forward to seeing you again soon, and helping you find that next great pair real soon! - Team Clearly
Ordering through clearly was simple. Done it many times before but I'm not impressed with the shipping. I was due to have my package by the first week of December and I didn't get it till nearly 4 weeks later after having to call Canada post and file a claim.
Clearly did reach out to me and were very concerned over the delivery issue. They certainly want to make sure their customers are happy with the service. I will certainly purchase from them in the future but will try to avoid extremely busy times of the year.
Thanks for the excellent rating and review Brenda! We're proud to be able to provide our customers with quality products at great prices for all our customers! We appreciate the feedback, and look forward to 'seeing' you again soon! - Team Clearly
Order was confirmed quickly, it took some time to complete and ship, longer than advertised. Then it was delayed enormously by Canada Post. Glasses are as good as expected, all in all I am satisfied.
Hi Zoran, thank you for your review. We appreciate the feedback. We're sorry to see your order was delayed by Canada Post in transit to you. It's our understanding that Canada Post is working hard to maintain their service levels, while adjusting to new health and safety standards, and new levels of record volume. We're glad to hear that your order was successfully received, and that your frames are working out great for you! We look forward to 'seeing' you again real soon! - Team Clearly
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your excellent rating and review David! We also appreciate the suggestions you provided. We'll be sure to pass along the great feedback to the rest of the team for you! If there's anything else we can assist you with, please feel free to reach out! We look forward to 'seeing' you again soon! - Team Clearly