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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Awesome selection of frames, great price, and quick service. Will never not order my glasses online.
I was satisfied when I received my 2 pairs of glasses but I noticed that the arm on one pair was very loose. It felt like if I dropped it would just break off.
This is my first pair of glasses and I went into the store to try on a few pairs to see what style I liked. The person who was helping me was very charismatic and gave some helpful advice and was not pushy, which I really appreciated. They also sanitized every single pair of glasses after customers tried them on. The glasses also came sturdily packaged and a little earlier than the estimated shipment time and they've been holding up well. Overall a great experience.
My Clearly order always arrives quickly and is accurate. I love the pricing and I even got candy in my delivery box!
Had a great experience buying my glasses through Clearly and will clearly not be buying from optometrist's office any more!
Give it a try, it's worth it!
Hi Denis, thank you for the great review! We're thrilled to hear this! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Very satisfied. I will be ordering again- that should say it all.
Excellent. What else can I say? Delivery was earlier than expected, contacts are always what i ordered. Excellent all the way
My glasses arrived quickly and are perfect. I am very happy with my purchase and would definitely use Clearly again.
Honestly, haven't even opened the box yet so I can only assume all is good. But it arrived super fast.
I have had to replace the glasses I recently bought from which I was very happy witn. Once again a grrrreat pair of glasses. Continue to live up to past experiences.
The pair I ordered were the wrong prescription (not Clearly's fault - the prescription I was given by my optometrist was incorrect). Worse yet, I was out of town for 2 months when the glasses arrived, so I was super late in asking for an exchange. Clearly made it super easy, they didn't give me a hard time for not asking for an exchange for 2 months, and it was as good-faith as such exchanges should be but so often aren't. The glasses are also fantastic. I expect to buy from Clearly from now on.
I wish I had done this a long time ago. Had always been buying expensive frames and lens from Lenscrafters. First time buying eyeglasses from Clearly and I was very surprised they were great for a fraction of Lenscrafter's price!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review Richie, we are so sorry to hear this! Our 365-day Warranty Policy covers manufacturing defects, not related to wear and tear or accidental damage. We would like to take a closer look and see how we could make things right! We'll be reaching out to you directly so please keep an eye on your inbox for us! - Team Clearly