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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Good store to purchase eyewear. Good selection and pricing with fast shipping!
Have never had a problem ordering contacts
The one time they sent the contacts to my old address they replaced them with no hesitation
I just received my second pair. They both arrived earlier then expected. Looked at other online glass "shops" they were all way more. I had to call to cancel second pair (my fault) customer service was great she even offered to help me find a pair with metal frames. I am going to look for a pair of sunglasses now.
Service was fast. I had an issue with one of my items and they were quick to replace them for me. I have been ordering through them for years. Love this company!
In the future I will be buying again. The services is absolutely good, the time is great.
Thank you, Clearly! Wonderful customer service. I'm a very happy customer! Will continue to recommend to friends/family.
Hi Laura, thank you for taking the time to share your feedback, and bring this to our immediate attention. We're really sorry to hear about this experience. Certainly this is not the type of experience that we strive for, both for our product, and with our Customer Service team. We would greatly appreciate the opportunity to look into this further, and make it right--we'll be reaching out to you directly. Keep an eye on your email inbox. -Team Clearly
Fast delivery, excellent product. Never a problem with this company
Very happy, first time at Clearly.
Impressed with the service and quality.
Will send my friends.
The first set of frames I ordered turned out to be too small for my face. Staff were very friendly and helpful in processing return and advising on a replacement.
Hi Gustaf, thank you for your review! We really appreciate your feedback and kind words, and we'll be sure to pass this on to the team. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Best most comfortable day&night contacts, the only one my eyes tolerate for long periods of time and prolonged screen use
My recent experience buying 2 sets of contact lenses went very well. Thanks so much for the quick turnaround.
The staff always trying to find a better option for you. They understand your needs and the close the most convenient product and follow up your order exactly the same time when they advise.
Ordering was painless, they were shipped in a reasonable time frame and despite the lock down still arrived in a timely fashion.
Good. No problems. I would recommend Clearly to everyone. You phone. They take your order. A few days later it arrives in your mailbox.
Ordering was great! Love the discount code that I used and check out was great! My order came the next day and I was shocked on how fast it arrived.
So happy I can see again
I am very pleased with Clearly. My glasses arrived and I am very pleased with them. Thank you very much for all your help. Clearly was very friendly and helpful
Contacts are good quality. Saved me $40 by not ordering through my optometrist..
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thanks so much for your review! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly