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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Noticed during a selfie that my transitions were brown instead of grey as ordered. They were quick to respond on the phone to rectify the problem. My new glasses came within 2 weeks and I returned the wrong pair easily.
Fast & efficiency service. Excellent products. Timely delivery
I order my refill with previous order, it was easy and shipping was fast too
Super easy, quick delivery and very happy with the fact I got the contacts that I'm used to!
Hi Sarah, thank you for your review and feedback. We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Ordered new contacts but realized that my old shipping address was on the receipt. Swiftly contacted customer service, told them about the issue, they said "no problem, we've changed it". Well, they didn't. Had to go to my old address to retrieve the item. Not fun.
Thank you for your review and feedback Ryan. We're terribly sorry for the inconvenience caused with your shipment. We're glad to hear that the issue was resolved and that your package was received with the reshipment. We want to ensure you that this will not occur again, so we'll be reaching out to you directly with confirmation. Thank you for your patience and understanding. - Team Clearly
The service was fast. Received my contacts quick. And they are comfortable. Exactly what I was looking for
Very good, good quality thank you clearly always trusted.
Love Clearly and will definitely be ordering my next pair of glasses from them!
I absolutely can't use contacts, my eye will not allow me to touch it BUT I absolutely loved being able to see for SO cheap when I got them! Such fast delivery and if I could wear contacts, I'd definitely get these again!
Buying from clearly is a hub for getting our needs for wide range of contact lenses at great prices with excellent service
This is the second pair (plus some contacts) and I have no complaints.
Super easy to restock my contacts, and they always arrive quickly. Thanks for the cute bag of gummy bears too
Very easy to order for 1st timer, arrived very quickly, great prices. I will definitely be using your company again! Thanks!
Easy ordering experience. On time delivery. I had the measurements from my old glasses so I had something to compare the dimensions to, otherwise it would be hard to know what would fit. Still, I have one issue with these frames, which is that there are no rubber tips at the back, so my glasses always fall forward.
Hi Gordon, thank you for your review and feedback. We're glad to hear that you were able to use the measurements from a previous pair of frames on our website to help you find the perfect new pair! We want our customers to be 100% satisfied with the products they receive from us, so we're more than happy to help with any issues you've encountered with these frames. We'll be reaching out to you directly with a few options that you can look through and see which works best for you! - Team Clearly
The order arrived pretty quickly. Im happy with it.
Love clearly and I recommend it. As long as you have your eye prescription and a good idea of what you are looking for, the rest is easy.
I was so impressed with how quickly my order was delivered after I placed it! It came within two days. It was a very easy process and I will definitely continue to order my contacts this way.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Kai Yan, thank you for your review, and providing your feedback on this to us. We're sorry to hear that there was an issue with your original shipment, but we're so glad to hear that our awesome customer service team was quick to help resolve this for you! We want our customers to love the products they receive from us, so we're happy to have been able to help make this right for you! We look forward to 'seeing' you again real soon! - Team Clearly