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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Your staff were very helpful.
I was not comfortable with the warning on the anti fog cloth so I mailed it back to your Georgia St address. I haven't heard back.
Always fast delivery. Easy to order because the site remembers your prescription
Paid the extra for express delivery and it took the same amount of time as regular delivery. Lesson learned
I've ordered from Clearly a few times now and they always have what I need in stock. Every order arrives quickly and the packaging and product is never damaged.
Ordered my contacts and arrived quickly and on time. Recommended to my friend who needed his contacts too.
Got it early then expected, also came with a small packet of gummy bears, no word of a lie. Neat
Easy to order, quick delivery. Clearly is my go-to for contact lenses every time.
Thanks for your review and feedback on this Petra! We're so glad to hear that everything went well with your order! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Placed order and it arrived within 36 hours. Thanks
So far I've had a great experience with Clearly. It's easy to use and the delivery is quick.
It was time for some new sport sunglasses and Clearly had a good selection. They arrived quickly and look great.
Hi David, thank you for your review and feedback on this! We're so glad to hear that you're enjoying your new frames! We have a wide selection available to meet all of our customers needs and preferences! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Hi Robert, thank you for your review! We're glad to hear your order was successfully received and that you're enjoying it! If there's anything further we can assist you with, please do not hesitate to reach out! We're looking forward to 'seeing' you again soon! - Team Clearly
It was a very good process with the ability to see how I look in the glasses before purchasing. It was a bit confusing about the sizing and measurements but it did work out. The glasses do sit a bit higher than expected on my nose but the quality was well worth the purchase. I would do again, however, a bit leary as to the continued add-ons and up selling for thinner frames, etc...
Hi James, thank you for your review and feedback on this. We can suggest checking out our helpful blog link https://www.clearly.co.nz/thelook/eyeglass-measurements/ which can provide you with tips on how to get the measurements from your previously owned frames and use it on the MyFit tool on our website. All the frames that will be filtered out for you will be in your preferred sizing request. From there, you can narrow down your search even more by color, shape, material etc. We're very sorry to hear that the Oakley frame didn't quite work out fit wise for you, although we'd love to provide some tips that you can check out and see which works best for you. We'll be reaching out to you directly on this, so we thank you for your patience! - Team Clearly
Great! Great! Easy to order. Fast delivery and just what I was expecting.
Accurate delivery date, quality frames and lenses. Although it took 2 weeks to get, they were delivered on the date that they said when purchased.
Glasses and lens are great quality. Frames are comfortable and light. They feel slightly on the cheap side, but only time will tell on durability. For the price and lens quality, it's awesome. It's my first pair of blue light glasses, and I hardly notice a difference in everyday use, but my eyes do feel more relaxed while on a device.
Great experience, easy breezy with quick shipping. Excellent contacts, I will definitely purchase again.
Quick and efficient, no questions asked, my contacts arrived next day I think! Couldn't ask for a more efficient service. Thanks
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Thank you for your review Karli. 'We're so sorry to hear about this! We know the eyewear we provide is a critical part of our customers' everyday lives, and timeliness is so important when you're relying on our product to see! We'll be more than happy to look into this and proceed accordingly. We'll be reaching out to you directly shortly. Thank you for your patience. - Team Clearly