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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Very Satisfied
June 9, 2021

No issues shopping, lenses arrived on time in pristine conditions will definitely continue using clearly for future purchases.

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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No complaints at all
June 9, 2021

Came very fast and just as promised, at a way better price than my local optometrist

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Love Clearly
June 9, 2021

I have ordered twice now and so happy with the service! Easy to order and quick delivery all from the comfort of my home! My last order came with some gummy bears, nice touch! I also always get a new contact case. Highly recommend using Clearly for your eyeglass and contact needs!

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Well done, and candy to boot
June 9, 2021

The order was received promptly and efficiently. The contacts are great, I've been using the same ones for years. I also enjoyed the gummy bears in the box!

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Great as always
June 9, 2021

V quick and easy. Thanks...…I don't hAve anything else to say but it's making me do 50 characters

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Quick
June 9, 2021

Good service fast shipping well package i Will order again in the future

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Fast shipping even to Nunavut high Arctic, good service

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Awesome!
June 9, 2021

Easy checkout, and quick delivery. I'd definitely order again.

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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It was really cute that they included some gummies and a lens case in the package, with the contact lenses. Quick delivery and everything was good!

Date of experience: June 9, 2021
Michigan
1 review
0 helpful votes
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Quick and Easy
June 9, 2021

Smooth experience. Contacts came quickly and were is great condition upon arrival.

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Great products
June 9, 2021

Very happy with products, shipping and service! Clearly might just be where I purchase all my eyewear from now on ‍

Date of experience: June 8, 2021
Canada
1 review
0 helpful votes
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The website is reliable, my order was placed and shipped fast, also it arrived sooner than expected. The price was very good compared to the competitors.

Date of experience: June 8, 2021
Canada
1 review
0 helpful votes
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Quick and fair price
June 8, 2021

Easy to use. Good prices. And fast delivery. I have used many times. And recommend anyone to try.

Date of experience: June 8, 2021
Canada
1 review
0 helpful votes
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Contacts
June 8, 2021

Contacts are the most comfortable (not Clearly's fault) & the ‘free' sunglasses were ridiculous. Lol

Date of experience: June 8, 2021
Jane S. Clearly Rep
over a year old

Thank you for your review, Mehgan! We really appreciate you sharing your experience, and feedback. We'd love to hear more about your feedback about the sunglasses, and we'll reach out to you directly. Keep an eye on email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Fast and easy
June 8, 2021

Easy to order contacts, and arrived quickly! Packaging was neat and secure as well.

Date of experience: June 8, 2021
Canada
1 review
0 helpful votes
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Great, could I change the lens toy new prescription so I can wear them. All the time?
PLEASE respond, thks
Or reorder with my new prescription.

Date of experience: June 7, 2021
Megan W. Clearly Rep
over a year old

Hi Patricia, thank you for your review. Someone from our Customer Care Team is going to reach out to you directly to provide further support. Thank you! - Team Clearly

Canada
1 review
0 helpful votes
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Excellent Products!
June 8, 2021

My contacts order arrived fast and was exactly what I wanted

Date of experience: June 7, 2021
Canada
1 review
0 helpful votes
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Contacts
July 8, 2021

They do not fit properly. I am not happy with them.

Date of experience: June 7, 2021
Angela C. Clearly Rep
over a year old

Hi Sherry, thank you for your review. We are sorry to hear that these contact lenses are not working out. Contact lenses are not a one-size-fits-all product - they are made with various different materials and come in different sets of parameters which are not always suitable for everyone. We recommend consulting your eye care professional before trying out a new product. They will measure the diameter and base curve of your eye and may give you trial lenses based on your contact lens fitting, medical history, and eye exam. We’ll be in touch shortly to provide further assistance. Thank you for your patience! - Team Clearly

Canada
1 review
0 helpful votes
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June 7, 2021

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Date of experience: June 7, 2021
Canada
1 review
0 helpful votes
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Fast
June 7, 2021

Fast and perfect. Nothing to say more than Tham pr

Date of experience: June 7, 2021