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Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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No issues shopping, lenses arrived on time in pristine conditions will definitely continue using clearly for future purchases.
Came very fast and just as promised, at a way better price than my local optometrist
I have ordered twice now and so happy with the service! Easy to order and quick delivery all from the comfort of my home! My last order came with some gummy bears, nice touch! I also always get a new contact case. Highly recommend using Clearly for your eyeglass and contact needs!
The order was received promptly and efficiently. The contacts are great, I've been using the same ones for years. I also enjoyed the gummy bears in the box!
V quick and easy. Thanks...…I don't hAve anything else to say but it's making me do 50 characters
Good service fast shipping well package i Will order again in the future
Fast shipping even to Nunavut high Arctic, good service
It was really cute that they included some gummies and a lens case in the package, with the contact lenses. Quick delivery and everything was good!
Smooth experience. Contacts came quickly and were is great condition upon arrival.
Very happy with products, shipping and service! Clearly might just be where I purchase all my eyewear from now on
The website is reliable, my order was placed and shipped fast, also it arrived sooner than expected. The price was very good compared to the competitors.
Easy to use. Good prices. And fast delivery. I have used many times. And recommend anyone to try.
Easy to order contacts, and arrived quickly! Packaging was neat and secure as well.
Great, could I change the lens toy new prescription so I can wear them. All the time?
PLEASE respond, thks
Or reorder with my new prescription.
Hi Patricia, thank you for your review. Someone from our Customer Care Team is going to reach out to you directly to provide further support. Thank you! - Team Clearly
Hi Sherry, thank you for your review. We are sorry to hear that these contact lenses are not working out. Contact lenses are not a one-size-fits-all product - they are made with various different materials and come in different sets of parameters which are not always suitable for everyone. We recommend consulting your eye care professional before trying out a new product. They will measure the diameter and base curve of your eye and may give you trial lenses based on your contact lens fitting, medical history, and eye exam. We’ll be in touch shortly to provide further assistance. Thank you for your patience! - Team Clearly
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Fast and perfect. Nothing to say more than Tham pr
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
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Thank you for your review, Mehgan! We really appreciate you sharing your experience, and feedback. We'd love to hear more about your feedback about the sunglasses, and we'll reach out to you directly. Keep an eye on email inbox. -Team Clearly