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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Quick and seamless services. Easy access to live customer service agents if needed
My second time ordering with Clearly. Both were perfect transactions.
The delivery was fast, I had a good experience with the dailies, now I am trying the monthly and I don't think my eyes like it however I was able to purchase the trial one pack so I can easily switch back to dailies
I always order contact lenses through Clearly - they provide a fast and efficient service. Great prices and deals.
Love ordering our contacts online. It's fast, easy and they arrive quickly. No complaints!
I liked that I paid about ten dollars less than I would have were I to have bought my contact lenses in store but I don't like that I have to fill out this form.
My lenses were delivered to the house next door, while I understand this is the post office not you, it still is disappointing
Thank you for your review, Darryl! We're sorry to hear of this inconvenience. Someone from our customer care team will be in touch with you shortly. Keep an eye on your inbox! - Team Clearly
I received my contacts quickly and they are in excellent condition. I'm a very satisfied customer who has recommended Clearly to friends and family who are looking for an inexpensive way to purchase contact lenses.
Great customer service, as always from Clearly.ca. There was an unfortunate error on my initial order but they corrected it right away.
Thank you for your review! We really appreciate you sharing your experience, and feedback--and we're sorry to see your delivery was delayed while with Purolator! If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
My contacts was delivered on time and it was nicely packaged. I would order again next time when I run out of supply.
Was skeptical at first tbh but but my order came the next day and there was even a little bag of gummy bears in the box which was a nice touch. Will probably continue ordering from clearly from now on because of how easy it was.
I couldn't be happier! I've been ordering from Clearly for years. My contacts always arrive sooner than expected and I've never had to send anything back. It's so easy, no fuss at all.
Everything was great! No issues. Would use again. Thanks
Not received the order yet, it was placed long time ago and I forgot to follow up
Oh no! We're so sorry to hear this, Imtiaz. We really would like to take a closer look and see how we could make things right. We will be in touch shortly to provide support. Please keep an eye on your inbox! Thank you for your considerable patience. - Team Clearly
On time and in good condition. I would appreciate any sales or discount codes in the future.
Thank you for your review! In regards to contact lens pricing, we aim to be competitive with other online eyewear retailers, so we really appreciate this feedback! For your next order, we recommend checking www.clearly.ca/coupon-codes to ensure you're using the best coupon code for your order. Then, if you still find a cheaper final total checkout price with an online competitor, just let us know and we'd be happy to match the price through our Price Match guarantee program. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Easy refill, prescription in stock, arrived quickly and i got a free pair of sunglasses.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review, Jessica. Your feedback is really important to us as we strive to ensure that you have a great experience shopping with us. If we have fallen short, we would love the opportunity to provide personal support to see how we could make things right. Thank you for your understanding! Please do not hesitate to let us know if you have any questions or concerns. - Team Clearly