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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Very happy with my glasses! Quality is great and they came quickly.
Ordered my contacts and received them quickly. I've been ordering online for years now and have never had a reason to switch from Clearly yet.
Once again Fedex was used instead of Canada Post (I selected Can Post as the shipper), they did not deliver on the day they said, instead it was delivered the next day. This is bull$#*!. I will not order from Clearly Contacts again.
Better and more comfortable than the more expendive optician offerings. Excellent value and extremely fast shipping.
Great quality contacts and quick delivery
I love the gummy bears too that was a cool surprise
2 of my lenses just broke after one use even though they were monthly ones. I had no issues before but this time lenses are no good
We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
I bought these dailies because I don't wear contacts very often. They are very economical and I don't have too many. Highly recommend!
I have ordered contacts and glasses from Clearly several times and I've never had a bad experience. This last time I ordered contacts on a Sunday morning at 10:15am and received them the next day by around 6pm. It was incredible!
Very happy with the service and fast delivery. Have been using Clearly Contacts for many years.
I appreciate that my history is saved, so I can easily reorder anytime.
I ordered glasses and contacts, the contacts were fine, but the glasses (same prescription) have a strange ‘fish eye' sensation, perhaps related to the shape of the frames? I would love for someone at clearly to contact me as I am not happy with them. Please note that I waited to try them for awhile to ensure it was not just the new prescription.
Hi Levi, we're sorry to hear about this experience! It sounds like there may be an error with the prescription, or the PD measurement may not be quite right! Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
My contacts arrived in the mail. They were the correct prescription
Good customer service. Contact arrived on time and in good condition.
Thanks for the rating, David. Service and speed are top of mind for us with every order we ship out! Be sure to reach out if there's anything more we can do to be worthy of a full five star rating! - Team Clearly
I Love ordering my contacts on line. My order delivers within a day or two and you even get a little bag of gummies Thank you
The website is easy to use and the products I ordered showed up within a couple days. I have ordered from here a few times and have been happy with everything!
They got here in 5 days. I was happy to see again with a new brand of contacts
Hi Neal, thank you for your review! We really appreciate you sharing your experience, and feedback. If there's anything we can help with to make this a 5-star experience, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're sorry to hear about this experience, and the inconvenience caused! The surprise upgrade to a faster shipping method was intended as a goodwill gesture to ensure you were receiving your order as fast as possible. We apologize that it didn't turn out this way, and instead caused a delay! We'd like to reach out to you directly to see if we can help further with this. Keep an eye on your email inbox. -Team Clearly