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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Contact lens refill
July 7, 2021

Quick delivery with exactly what I ordered, thanks

Date of experience: July 7, 2021
Canada
2 reviews
0 helpful votes
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Good quality.
July 7, 2021

The staff are very helpful and friendly. I enjoy dealing with this company.

Date of experience: July 7, 2021
Eleni B. — Clearly Rep
over a year old

Thanks for the review, Maggie! Let us know where we can serve you better and earn the full five stars! - Team Clearly

Canada
1 review
0 helpful votes
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Fast and easy
July 7, 2021

It took minutes to place the order ans they arrived ahead of schedule

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Fine product, annoying emails
August 6, 2021

The product arrived quickly and as expected, but the continuous steam of email afterwards begging for a review is very annoying. Would have been more stars if not for the tens of emails.

Date of experience: July 7, 2021
Jane S. — Clearly Rep
over a year old

Hi Alicia, thank you for your review. We really appreciate you sharing your experience, and feedback. Your feedback is important to us, and gives us an opportunity to improve in the future. We'll be sure to take this into account, and thank you for taking the time. Please be sure assured that in the future, any review requests are completely optional. -Team Clearly

Canada
1 review
0 helpful votes
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Great experience
July 7, 2021

Ordered contacts online. They arrived quickly. Very pleased

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Satisfied customer
July 7, 2021

The process was efficient and the service was great.

Date of experience: July 7, 2021
Eleni B. — Clearly Rep
over a year old

Thanks for the review, Bruce! Glad we could provide great service - let us know if you have any feedback at all on how we could get to a full five star rating! - Team Clearly

Canada
1 review
0 helpful votes
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Great service
July 7, 2021

Great service on my order it was easy to order and the contact lenses and the solution ordered with them were as ordered and on time. Good value.

Date of experience: July 7, 2021
Eleni B. — Clearly Rep
over a year old

We're glad we could make it so easy, Tom! Thanks for the great review. Don't hesitate to let us know how we can improve on this experience and merit the full 5 stars! - Team Clearly

Canada
1 review
0 helpful votes
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SUPER-FAST delivery
July 7, 2021

The best thing about buying my contact lenses with Clearly is the SUPER-FAST delivery. For years, I have never had to pay extra for expedited shipping or anything - my lenses have always arrived at my house 1-3 days after I place my order online. Unbeatable!

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Contacts
July 7, 2021

My order always arrives quickly and as advertised!

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Convenient ordering service
July 7, 2021

Quick and accurate delivery! Would order again with this convenient service that lets you save your prescription for next time.

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Quick & affordable
July 7, 2021

Arrived quickly, no damage, great quality contacts

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Online ordering
July 7, 2021

Easy of navigation on the website. Order was delivered as per my expectation. Great experience. Will order again

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Contacts order
July 7, 2021

It was a wonderful experience overall. Fast delivery and quick service

Date of experience: July 7, 2021
Eleni B. — Clearly Rep
over a year old

Thanks for the wonderful review, Marietta. We're so proud to offer such speedy delivery for our contact lens customers. Let us know if there's anything we can do to improve the experience and merit a full five stars! - Team Clearly

Canada
1 review
0 helpful votes
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Great experience
July 7, 2021

Super easy to order and received my contacts quickly! They feel great, and were reasonably priced.

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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This is the second time I am buying my contact lenses and I received them on time.

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Amazing
July 7, 2021

Everything on point! Fast delivery, good and not too expensive purchased

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Contacts
July 7, 2021

I order contacts through Clearly. The re-order feature is great and the prices are lower than everybody else. Shipping is always quick and efficient, thank you Clearly.

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Contacts
July 7, 2021

Happy with how fast they arrive. Also the little candy bag was a nice touch. Thanks.

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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I've been a Clearly Contacts customer for quite a few years and have only had great experiences!

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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It arrived
July 7, 2021

As described, it arrived. Way easier than dealing with optometrists and their fees!

Date of experience: July 7, 2021