Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
They were nice but I orded wrong prescription and too harsh for me when I tried them on. I didn't know til after
Delivery is always reasonably fast - even faster than if I ordered them from the optometrist.
The contacts were really good very comfortable I will be definitely ordering again & I like how it comes with gummie bears.
Thanks for your great review Stefania! We truly appreciate it, and we're happy to hear that you're enjoying the little treat we sent along! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
I will definitely be ordering from them again. Great price, fast shipping, great product.
Thanks! My order came quickly. Always so easy to order so the clearly and I appreciate the gummy candies and the free contact case it comes with!
Clearly Contacts has been the place for my contact lens orders for years. Delivery is quick and convenient and have a great selection of premium contact lenses to choose from.
Ive ordered from here plenty of times and will continue to do so. 10/10 thank you!
Hi Doris, thank you for your review! We really appreciate you sharing your experience, and feedback! If there's anything we can help with to make this a 5-star experience, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
I have consistently had good experience with Clearly. I usually purchase from them every 2-3 months.
It's the easiest website to order from and only one I've ordered from over the years. Very fast shipping and I'm always just overall happy with my products.
Great prices, easy to order, fast shipping! I like the savings you get when you order more.
My contact came quickly and I was able to navigate the site easy enough. I should have purchased different contacts as I need progressive now but next time. But that's not clearly‘a fault
Fast and efficient service. Very easy to order and great service. Lots of variety and cost effective.
I have always used Clearly for my contacts, and til this day they still give the same offer.
My eye prescription has bene the same for a few years now. Love the site and will never use another.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Sheila, thank you for your review and feedback! We're glad to hear that your order was successfully received, and that you're enjoying it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly