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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Thrilled with the efficient service I experienced. This was my first order from Clearly. I saved $$ ordering my contacts from Clearly and delivery was above and beyond my expectations. I will continue to order my contact lenses from Clearly. Thank you for the excellent service.
I felt I was kept in the loop for information! I have not tried the contact lenses yet, however it is the brand I always get so I'm sure they are fine
It was the second time that l have ordered my contact lenses through Clearly. I'm very satisfied with my purchase, my order was received in s timely manner. Highly recommend them.
Fast delivery and I like the follow up with me to see if I have received the order yet, but I don't like that I have to submit a minimum 50 words of the review.
I love how quickly my contacts arrive, even when I live in a smaller province.
I received the contacts swiftly and they're great. My only problem is one of them split in half so I'm down a pair, but the rest seem to be holding up quite well!
For some inexplicable reason my last contact order was "upgraded" to FedEx. This resulted in me chasing the package for more than 2 weeks. Even driving an hour round trip to pick up my package at a pharmacy who misplaced my package. I had called Clearly twice with no assistance rendered. After daily calls to FedEx I finally get my package more than 2 weeks late. Clearly gave me a whopping $15 off my next purchase. Which was far from adequate to cover my time and hassle and didn't reflect all the years I've been a dedicated customer.
Hi Deborah, we're so sorry to hear about this experience! Our surprise upgrade to a faster shipping method was meant to ensure that you'd be getting your order as fast as possible, and we're sorry to see that the opposite experience happened! We'd like to reach out to you directly, and help further with this. Keep an eye on your email inbox. -Team Clearly
Very pleased with my eyewear and contacts. I highly recommend Clearly for all of your eyewear needs. Clearly is fast and professional. I have recommended Clearly to my friends and I will continue to do so.
- website easy to navigate
- convenient to order online & submit receipt to insurance
- product arrived in timely manner
- good selection of available eyewear products
Love how fast these contacts arrived in the mail. And I love my new contacts from Clearly! The brand I selected was "everclear elite" and they are dailies which are so comfortable on your eyes! I recommend this brand to everyone who suffer from dry eye
Easy to order, quick shipping, and decent prices. I'd pay almost double at my optometrist!
Ordering was easy. Contacts were delivered very quickly. Very happy with comfort of contacts. I will definitely be ordering again.
Overall it was excellent. The contacts were received on time and the entire ordering process was easy
Definitely not the lowest priced store for contacts but they have consistent service.
Hi Steven, thank you for your review and feedback.We recommend checking www.clearly.ca/coupon-codes when placing your next order with us for currently active coupon codes that you can take advantage of! As well, we provide price matches on contact lens orders with any other online optical store. For future information on this, someone from our team will be reaching out to you directly! - Team Clearly
Great experience! The prices were excellent on the contact lenses I purchased. My order arrived the day after I ordered them.
Wonderful service would buy from again! Thank you!
Quick delivery. The contacts are good, and comfortable to wear all day. Delivered what was ordered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review Leesa. We're sorry to hear of the issues with your lenses. Please be advised that all of our contact lenses are provided to us directly from the manufactures where they are mass produced, and although defective lenses can occur, they are very rare. We'd really like to help rectify this for you, so we'll be reaching out to you directly with assistance. - Team Clearly