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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I am very pleased with everything and will reorder next year when I am looking for new styles
My order exceeds the expected delivery date. I contacted custom services 3 times through online checking to check my order status, the staff told me the shipping label has been created long time ago, don't know the reason why it wasn't shipped right away. Other than that, the lenses are great!
My contacts arrived super-fast and I was very happy with them! I also got a great deal and free shipping. It's better to buy more at once - I realized.
My contacts arrived quickly and for a great price. Always my favourite spot for ordering contacts conveniently from the comfort of my home.
Easy to reorder, Always a no worry process and timely delivery
Received my contacts in a timely manner without any issues. Great service!
I received package form clearly faster than this time
Thank you for your review Hossein! We appreciate it, and we're so glad to hear that you're enjoying our speedy services! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Easy to order, got it on time, and the treat were a delicious touch
They always have the right contacts that I want, and they're shipped and delivered really quick. Plus I like the little contacts lens case that always comes with my order.
Always a great experience. A little slower delivery than usual
Hi Heather, thank you for your review and feedback. We truly appreciate your patience with us while your order was in production, and we look forward to 'seeing' you again real soon! If there is anything further we can assist you with, please do not hesitate to reach out to us! - Team Clearly
Arrived quickly with a little treat, always great service from clearly!
Very easy to order and delivery was fast! They had to special order a box because it was not in stock. Still relatively fast delivery!
My go to online store for contact lenses. Frequent deals and free shipping are a nice bonus too!
Yay! Thanks for making us your number one stop shop for all eyewear needs Adam! We're thrilled to hear this! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Hi Maria, thank you for your review. We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty), or they may not be prescribed for you by your eye care professional. We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly
Since I've ordered my contact lenses before on Clearly, all my prior information is there, ordering is easy and they arrive via Canada Post quickly.
I've purchased my contacts from Clearly for many years now. They remember my last order and it's a couple clicks and my order is done. Delivery was only a few days too. One time my contacts went missing and without questions they immediately shipped a new order of contact lenses. Great company!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review Qi. We're truly sorry to hear of the delays encountered with your shipment, and we'd really like to help with this! We'll be reaching out to you directly with some assistance. Thank you for your patience and understanding. - Team Clearly