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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I ordered two pairs of coloured contacts but unfortunately they did not fit my eyes properly but thankfully for the excellent customer service they emailed me & we solved the issue! I'm so impressed I have never had such a wonderful experience with returning items before: I will be ordering again in a couple weeks!
I always have a good experience with Clearly. Kudos to the team to make the order to the delivery process as seamless as possible.
I got the contact lenses that I wanted and they arrived safely and thank you so much for the help in finding the right ones for me. Special thanks for the gummy bears
So easy and fast ordering!
I am so happy with the lenses!
New fresh great packaging! Thank you!
Faster than going to my optometrist and ordering when I lived in a city!
Quality of contacts are very good. Quick shipping. The easiest way to get great contacts.
Order was delayed slightly due to being out of stock but still arrived pretty quickly.
Hi Anthony, thank you for your review. We're sorry to hear that there was a slight delay with your order, but we're so glad to hear that it was successfully received, and that you're enjoying the lenses you received from us! We look forward to 'seeing' you again real soon! - Team Clearly
Hi Clara, thank you for your review! We're glad to hear that you're enjoying the lenses you received from us! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Completely happy with the product and my experience. Thank you
Love getting my Clearly orders for my mother. Quick and easy and they're in my mailbox before I even know it. Supremely affordable, she's never said a bad word about her lenses, and I'm more than happy to get her a backup supply.
I have ordered my glasses & lenses from Clearly for years now. The turn around from order to arriving at my door has always been incredible!
Très heureuse de mon achat. J'ai une copie pour mes assurances. Livraison très rapide avec un cadeau en plus. Merci!
Short but sweet, you always know what you're getting, and my order is always guaranteed to arrive fast and be correct. Been a customer for the last 10 years and I'm never leaving.
Your company provides the fastest delivery of any online shopping I do. I'm very happy with my contacts too!
Have a great day
Need to make some adjustments or try another brand. Still not as good as wearing glasses
Thank you for your feedback, Paula. We're sorry to hear that your contact lenses aren't fitting quite right. We'd love to take a closer look to see how we could help - we will be in touch shortly! - Team Clearly
Very pleased with the contacts that I order. Fast delivery! Will definitely order again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Megan, thank you for your feedback. We're sorry to hear that these contact lenses aren't working out. Your eye health and vision needs are really important to us - we'd love to take a closer look and see how we can offer assistance. We will be in touch shortly. Edit: Thanks for your updated review, Megan. We greatly appreciate your patience and are so glad that we could make things right! - Team Clearly