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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Tara E.
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Contacts arrived before schedule and my 13 year old loves the monthly ones way more than dailies.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Excellent up to the last
August 14, 2021

All previous experiences were top quality. This last order was incorrect twice. Unknown what's happened however I did finally receive the order(s) Assistance getting the issues resolved while on the phone was terrific.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Wonderful to the moon! They are an amazing company that care for their customers. I will be ordering my contacts from them for my lifetime! :D

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Happy as usual!
July 15, 2021

It's always a quick and easy process to refill my contacts, happy as usual!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Great Service
July 15, 2021

Great prices and I was surprised at how quickly I received my order.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
Follow Ezio H.
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Wrong size contact lenses were shipped to me; the sent me correct size and refunded me for the amount of incorrect size. I of course returned the unopened box or the erred size.
Thank you for excellent customer service!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Très rapide!
July 15, 2021

J'ai commandé des verres de contact et deux jours plus tard, je recevais ma commande! Je partais cette semaine-là en voyage; la rapidité et l'efficacité de Cleary m'a permis d'apprécier à sa juste valeur les paysages encore inconnus.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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One Tore!
July 15, 2021

These haven't been the best or the worst! Great as a different option once in a while, but while taking out of my case, one contact actually tore and that's never happened before!

Date of experience: July 15, 2021
Angela C. Clearly Rep
over a year old

We're so sorry to hear this Emily! Please be advised that all of our lenses are provided to us directly from the manufactures where they are mass produced, and although we understand that defects can occur, we want to assure you that it is very rare. We'd really like to reach out and help you out with this, so please keep an eye on your inbox for us! - Team Clearly

Canada
1 review
0 helpful votes
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Amazing
July 15, 2021

Amazing prizes and fast delivery! Would definitely recommend getting contacts here like I did!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Prompt service
July 15, 2021

Good experience. Received the right contacts in a short amount of time.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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The only place to order from!
July 15, 2021

Every order I've placed is so fast! My contacts are always delivered quickly and the glasses I ordered are perfect and showed up a week earlier than expected!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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I have been using Clearly for several years for my daily contacts wear. The shipping is always fast, I have never not had my contacts in stock, and have never had any order issues. If you are in Canada and looking for an online contacts vendor; Clearly is the choice.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Quick easy and candy to boot!
July 15, 2021

I ordered contacts and they arrived quickly. The website is super easy to use and with a login they had my prescription already on file. I'll definitely use them again.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Great!
July 15, 2021

It was great and the contacts work perfectly for me

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Very good
July 15, 2021

Very fast delivery and better price than my optometrist.

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Great contacts!
July 15, 2021

Efficient delivery and great contacts! Love buying from Clearly every time!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Always in Stock, Always on time
July 15, 2021

Clearly Contacts provides great service, pricing that can't be beat and selection. If anything the delivery is always better than expected. :)

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Quick Delivery
July 15, 2021

As usual, my contacts arrived quickly. There was a very slight delay with this past order due to no stock in one of my contacts, but I still had them within a week or so. Normal delivery time is a few days.
No complaints, always happy!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
Follow Renee B.
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Ordering online very easy and received quickly. Thanks so much!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Contact lenses
July 15, 2021

I am a satisfied customer! Fast delivery and great product!

Date of experience: July 15, 2021