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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I ordered my contacts and in three days I had them. Quick and smooth procedure.
I received the contacts I ordered as per my request and delivery was fast. No complaints. I'll purchase from Clearly in the future. Thank you.
Excellent as usual. I even received my package earlier than expected. They really care about the customer.
Great value but some came folded and were hard to unfold. Good price for what I wanted.
Received my order in 2 days time, and it was as ordered. Tried a new brand of lenses and found them super comfortable.
The packaging was really nice too. Happy with this order, and will order again from here too.
Always comes to my house very quickly, even got some gummies bears as a treat this last time I ordered. Great customer service
Everything was great…got my contact order even sooner than expected, love ordering from this site…will do it again.
I like my contacts. I have been ordering them for couple of years now and I am satisfied with the product.
Thank you so much for your great review, Ryan! We're truly happy to hear that you enjoyed your experience with us and appreciate your comment! The entire satisfaction of our customers is really important to us, and please don't hesitate to let us know if there is anything else we can do to make this experience worth 5 stars! - Team Clearly
I wrote a review but it wasn't 50 words long so it didn't go through. Don't you think a great short review is better than no review at all? I love my contacts, will buy again and thank you. Enjoy your day. I got my 50 words.
I have been a repeat customer for years. The last few times i have ordered, i get told the order will take longer. That's fair for my prescription, and the "longer" is usually only 3-7 days. This time, it took 2 months beyond the estimated delivery time to arrive! And the time consuming calls to ensure delivery were annoying. I was given a $20 credit, but that didn't help me with my vision for the nine weeks i couldn't see! I had to spend another $200.00 on a pair of glases. I always order with enough time to replenish my lenses, but I didn't forsee this much of a delay.
I would have given a higher rating for value if i didn't spend so much waiting for the lenses.
We are so sorry to hear about this terrible experience, Pippa. We know the products we provide are a critical part of our customers' everyday lives, and timeliness is so important when you're relying on our product to see! We want to make things right! Someone from our Customer Care Team is going to reach out to you directly, please keep an eye on your email inbox. Thank you! -Team Clearly
Irritating amount of emails I have received since my purchase, regarding my purchase. Unnecessary
We're truly sorry about this, Hannah. We always want to make sure our customers receive the best service, but we also understand the importance of keeping your inbox healthy! We appreciate your feedback and will pass it on to our email team. Thanks for reaching out to us on this! - Team Clearly
Very fast shipping! Always happy with the service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you so much for your great review, Sonia! We're truly happy to hear that you enjoyed your experience with us and appreciate your comment! The entire satisfaction of our customers is really important to us, we'd love to reach out to you directly to know if there is anything else we can do to make this experience worth 5 stars! - Team Clearly