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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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It perfect match to my eye when I wear it, but it doesn't work after taking it off as usual RGP lenses, I wear it during sleeping time, is there any problem?
Always satisfied with my Clearly.ca orders. So convenient and fast, right to your door!
Thank you so much for taking the time to leave us a review, Lucy! We're happy to hear that you enjoyed your experience with us, and we appreciate your comment! Please never hesitate to let us know if there is anything more we can do to improve your experience and make it worth 5 stars! - Team Clearly
I ordered contacts online. I had great communication from Clearly on my order. I received the order as promised (small delay but well communicated).
Thank you so much for taking the time to leave us a review, Cheryl, and sorry for this late comment. We truly appreciate your feedback about our service and communication, and will be happy to help you again with your future orders! - Team Clearly
I asked for Canada Post as my form of delivery as they have access to my building. Unfortunately FedEx delivered instead and since they had no access they redirected the contacts to a facility about 45 minute drive from my residence. I do not drive and I live on a fixed income. I was fortunate to have found a ride after two weeks and was lucky enough they didn't send them back. Please use Canada Post in the future.
Thank you,
Gary Knight
We are so sorry to hear about this, Gary! It's important for us that you receive your contact lenses quickly, and your order may have been upgraded to FedEx to ensure a faster delivery - we're so sorry it's created a poor experience! We'd love to reach out and make things right! Someone from our Customer Care Team is going to reach out to you directly to offer further support, please keep an eye on your email inbox! Thank you! -Team Clearly
My experience with Clearly website is good, they always ship on time and have good variety of products. But the contact lenses I bought was an absolute waste of money. I guess since I bought cheap contacts, I can't expect anything better. I threw it out after just 3 wears, and it's supposed to be a 2 weeks wear appropriate. It dried out my eyes, I couldn't even wear it over 2 hours without having to take it out or using drops constantly.
I will surely buy from Clearly again but never the Everclear Plus brand.
Thank you for sharing your feedback, we truly appreciate it! We are sorry to hear these contact lenses did not work out for you. When it comes to trying a new contact lens brand, we recommend visiting your eye care professional first for a personalized recommendation based on your eye exam, contact lens fitting, and medical history. This is the best way to be sure the lens will be right for you! We'd like to reach out, and see how we can best help. Please keep an eye on your email inbox, thank you! - Team Clearly
Ordered contacts and they were exactly right and arrived early. Always love shopping with Clearly
Unfortunately, my glasses broke in about a month and shipping was fine, on time.
We are very sorry to hear about this experience, Maryvic! All our glasses are covered under a 365-day manufacturers warranty for defects, not including wear and tear or accidental damage. We want to see how we can help make things right. Someone from our Customer Care Team is going to reach out you directly over email. Thank you! -Team Clearly
I'm always amazed with the fast shipping with clearly. Although it says it'll take 3-5 or 5-7 business days, it arrives in 2!
Always very fast shipping and easy re-ordering! Great to figure out which brand works for you and which ones don't without spending a fortune.
Opened my box of contacts and was surprised with a small packet of gummy bears. Wonderful surprise. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're so sorry to hear that you're experiencing some difficulties with your RGP lenses Gongyou. We'd really like to look into this further, so we'll be reaching out to you directly with assistance. Thank you for your patience and understanding. - Team Clearly