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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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New York
1 review
0 helpful votes
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Very satisfied
July 16, 2021

Lenses arrived quickly and everything as ordered. Quality contacts as usual.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Great
July 16, 2021

Always on time and good quality contacts for a great price.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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I love these glasses
July 16, 2021

I have been using Clearly for some years now. The price quality relationship is unbeatable. People always say wonderful things about my glasses

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Great service
July 16, 2021

My experience was top notch!
Was able to get exactly what I needed at a good price, and the shipment came really quickly.
You have my return business.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Great product with fast shipping
July 16, 2021

Great experience with clearly contacts, i have bought from them before and i will again in the future. A+++

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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User friendly website, easy to navigate and shipping was pretty speedy.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Fast and timely
July 16, 2021

My contacts were delivered within a week! Very happy with the experience.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Great!
July 16, 2021

Always the best price and quick delivery! Absolutely love Clearly Contacts

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Contacts are crap
August 15, 2021

The contacts I ordered tear very easily and about 30% of them are already torn before I take them out of the package. Will not order this brand again. A 3 month supply will barely last me 2 months

Date of experience: July 16, 2021
Angela C. — Clearly Rep
over a year old

We're so sorry to hear this Amanda. We want you to know that our lenses all come from the manufactures that offer them, and although defects can occur, we assure you that it is very rare. We'd like to further investigate this so we can assist you accordingly, so we'll be reaching out to you directly. Thank you for your patience and understanding! - Team Clearly

Canada
1 review
0 helpful votes
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Nice
July 16, 2021

Package arrived on time and was nice and sturdy.
Great service

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Contact
July 16, 2021

Contact lens arrived in a timely manner, order is correct

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Exactly as pictured
July 16, 2021

Perfect. Exactly as ordered. Quick and easy process. No complaints.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Bears
July 16, 2021

Exactly as described. The items were what I was hoping for.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Contacts weren't on hand and had to be ordered in, slight inconvenience (especially because it happens every time I order contacts here), otherwise everything was good

Date of experience: July 16, 2021
Samuel H. — Clearly Rep
over a year old

We're truly sorry to hear about this, Bradley, and we apologize for this late comment! We understand how contact lenses orders can be time sensitive, and we'd love the chance to look into this further and provide further support. A member of our customer care team will be reaching out to you shortly. - Team Clearly

Canada
1 review
0 helpful votes
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Value
July 16, 2021

Used Splash dailies for years comfortable and good value

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Fast and reliable
July 16, 2021

Took like 2 days to ship to me. Second time ordering!

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Simple Process
July 16, 2021

Order process and delivery takes no time at all. Order process is under 2 min. Delivered a few days later.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Fast Delivery
July 16, 2021

Everything arrived promptly with no issues, got exactly what I ordered

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Fast shipping
July 16, 2021

Fastest shipping ever! Love that I get them across country in 2 days when I need them.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Pretty good
July 16, 2021

My experience Was pretty good. Will most likely order again when I need to

Date of experience: July 16, 2021
Samuel H. — Clearly Rep
over a year old

Thank you so much for taking the time to leave us a review, Janice! We're happy to hear that you enjoyed your experience with us, and we appreciate your comment! Please never hesitate to let us know if there is anything more we can do to improve your experience and make it worth 5 stars! - Team Clearly