CJS-CDKEYS has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
CJS-CDKEYS

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CJS-CDKEYS

CJS-CDKEYS

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CJS-CDKEYS?
grey stargrey stargrey stargrey stargrey star

CJS-CDKEYS Reviews Summary

CJS-CDKEYS has a rating of 1.7 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CJS-CDKEYS most frequently mention and customer service. CJS-CDKEYS ranks 1241st among Video Games sites.

service
50
value
45
shipping
40
returns
45
quality
46

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Mitchell S.
Unfollow Mitchell S.
Share Review
Report Review

Told customer services about my problem. They informed me that the VPN I need to use should be a premium VPN to change my IP address to the desired country in which the code works in, and then my code should work. So I then made the additional purchase of the premium VPN, and tried all the different regions they told me to try and still my code is not working. I once again informed customer services about this and now to top it all off they are ignoring my emails.

Not very happy at all, I'd avoid at costs. As things stand, I've paid £33 for a product I cannot receive, and i'm being blatantly ignored but 'customer services'.

+5
Date of experience: November 5, 2023
Lithuania
1 review
2 helpful votes
Follow Robertas R.
Unfollow Robertas R.
Share Review
Report Review

Poor quality-price ratio
November 5, 2023

The first thing that those who think that it is possible to buy here cheaper should pay attention to. It's completely untrue, programs are offered cheaper than official sellers - just a few pounds... and hassle with approvals, installations, etc. much more. I bought Adobe Elements from them for £79 when the official seller is offering it for £83:-( For those few pounds saved, I barely spent a couple of days with all kinds of confirmations and as a result, the Video Editor still doesn't work, because the serial number of the program received is invalid. I will never buy anything from them again and I DO NOT RECOMMEND anyone else to do so. A waste of time and money.

Date of experience: November 5, 2023
NL
1 review
0 helpful votes
Follow Csaba Attila R.
Unfollow Csaba Attila R.
Share Review
Report Review

Ca. A monts ago i bought a ms office key. I got the key, but it didnt worked. I asked the support to help me. Every text was sent by an other supporter, who didnt read the conversations before, so didnt know where the things are, just sent some formular text, repeating theyself. Now i asked my money back, but they not respond anymore...

Date of experience: November 3, 2023
GB
2 reviews
4 helpful votes
Follow Jordan S.
Unfollow Jordan S.
Share Review
Report Review

1x Project Zomboid CD Key For Steam
1x Project Zomboid CD Key For Steam
(Order *******)

Will not send me a code to authenticate my phone number, also can not cancel my order due to this reason-

"Your order is currently processing. Please wait for this to be completed before requesting cancellation"

So am just stuck waiting sent customer service a message about 16 hours ago to try and get a cancellation as am not interested in buying the game from CJS, asking me after the fact to authenticate my phone number and never sending the code to my phone this has annoyed me just wasting my time

I Will never use CJS again due to how slow and incompetent the system is.

Edit this is their response cowboy company do what they like.

Cecil D. (Tier 2 support)
Hey Jordan,

I apologize for the inconvenience caused. I understand how frustrating it can be when you're unable to cancel a pending order. Our anti-fraud authentication process is in place to ensure the security and legitimacy of transactions. However, I understand your concern about it being requested after payment.

Regarding your refund request for order *******, I'll be happy to assist you with that. To proceed with the refund, can you please provide me with any screenshot evidence you may have, such as an error message or confirmation of payment?

Once I have the necessary information, I'll initiate the refund process and put the key back for re-sale to another customer. You'll receive the refund once the key has been resold.

Again, I apologize for any inconvenience this may have caused. I appreciate your patience and cooperation in resolving this matter. If you have any further questions or concerns, feel free to let me know.

Best regards,
Dave

Date of experience: October 5, 2023
Zambia
1 review
0 helpful votes
Follow Marron M.
Unfollow Marron M.
Share Review
Report Review

I got the game I desired much all because of CJS-CDKEYS at a less price than imaginable.

Keep the spirit up, you've inspired millions..

Date of experience: September 29, 2023
GB
1 review
2 helpful votes
Follow S L.
Unfollow S L.
Share Review
Report Review

AVOID - SCAMMERS
September 23, 2023

This company are scammers. DO NOT TRUST THEIR OFFERS. THEY WILL SCAM YOU. There are plenty of fake reviews here. They sell some real keys and others are fake, so they go under the radar.

THE CODE WON'T WORK. THEN THEY WILL SAY THEY WILL REFUND YOU - instead they will stall you for months for a refund.

DON'T LISTEN TO THEM - when they say don't make a PayPal dispute DON'T LISTEN. MAKING A PAYPAL DISPUTE IS THE ONLY WAY TO GET YOUR MONEY BACK.

AVOID CJS CD KEYS!

Date of experience: September 23, 2023
Latvia
2 reviews
5 helpful votes
Follow Martins V.
Unfollow Martins V.
Share Review
Report Review

Absolute worst site and service i have dealt with,purchased a code and got stuck in verification,send in all the information and never got any reply,only get bot replies on email with no further action

Date of experience: August 28, 2023
GB
2 reviews
9 helpful votes
Follow david s.
Unfollow david s.
Share Review
Report Review

Scammers
August 5, 2023

They knowingly send codes with the wrong amount paid for and as soon as it's redeemed the say it's not their problem.
Paid for 12m xbox live and got 7 months
Constantly getting bad reviews taken down to manipulate the reviews, nothing but a scam

Date of experience: August 5, 2023
GB
1 review
0 helpful votes
Follow Joanne C.
Unfollow Joanne C.
Share Review
Report Review

Cdj keys
May 22, 2023

I bought the wrong key no knowing this key was from Brazil, I explained this to the customer help desk and they refunded me once someone had bought the one I have bought prior
Very helpful and the keys I bought with the refund work perfectly well

Date of experience: May 22, 2023
Serbia
1 review
2 helpful votes
Follow Ivan D.
Unfollow Ivan D.
Share Review
Report Review

Key
March 16, 2023

Paid, the game code was not received, it is obviously an informal, fake page. It's miserable to take people's money in this way

Date of experience: March 16, 2023
Azerbaijan
1 review
2 helpful votes
Follow Heybat G.
Unfollow Heybat G.
Share Review
Report Review

Cjs-cdkeys is scum
March 12, 2023

They send me invalid key and i opened a ticker hoping they will resolve the problem by sending working key, but i get nothing. Customer service response ones in 3 - 4 days. Just keep away from them.

Date of experience: March 12, 2023
GB
1 review
3 helpful votes
Follow Michael b.
Unfollow Michael b.
Share Review
Report Review

XBOX Game Pass Ultimate
January 15, 2023

I ordered an XBOX Game Pass Ultimate 6 Months from them and they sent me after trying to activate it on my XBOX X a 3 Month CD Key total con I've emailed them if they don't respond or use excuses I'll contact PayPal class it as fraud

Date of experience: January 15, 2023
GB
1 review
0 helpful votes
Follow jacob l.
Unfollow jacob l.
Share Review
Report Review

Great website
September 14, 2022

Overall i'm really happy with the service provided. All is great! Thank you so much and look forward to using yu again.

Date of experience: September 14, 2022
GB
1 review
1 helpful vote
Follow Alan W.
Unfollow Alan W.
Share Review
Report Review

Link not working
September 10, 2022

Needed Office 2021 and purchased download from CJS-CDKEYS. Got email with key and link to site to download. Link to site did not connect. No response to complaint for two days. In the meantime sourced elsewhere. Response admitted link was not working and gave another. Replied that it was not needed as I had got what I wanted elsewhere and would like a refund.

Declined but said they would attempt to resell the key and then refund.

Advised PayPal of the situation and was refunded within 5 minutes of logging the issue.

Do not use!

Date of experience: September 10, 2022
New Jersey
4 reviews
7 helpful votes
Follow JW J.
Unfollow JW J.
Share Review
Report Review

I was supposed to get a CD key, but I was offered a gift. I asked for a refund but they denied it. Will dispute. Also, it's not instant delivery. So false advertisement.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Brad D.
Unfollow Brad D.
Share Review
Report Review

Bought a key on the 24 of April. This key originally worked for the first month or so then randomly one day the computer tell me the key is invalid because it is in use on another PC. I contacted them thinking this would be an easy fix... boy was I WAY off. They started, reasonably, asking for verification pictures. I accidentally sent a video (. MP4, my mistake) after taking a screenshot of the information they wanted from the video (and verifying its clear) and sending it to them I get a response back saying its not clear enough. I then ZOOMED IN and took another screenshot (readable by my 86 year old grandmother WITHOUT HER GLASSES!). STILL ITS NOT CLEAR ENOUGH! I have send everything I can think of (copy of registry have from windows, screenshot of Magic Jelly Bean Keyfinder with the key they sold me listed MORE THAN CLEARLY and even more screenshots of the computer getting to the screen where the validity of your key is expressed). I cannot think of what more I can do to appease these people. I have opened a PayPal ticket an hopefully I get my 7.99GBP back.

So... Buyer beware! This company is a joke. They sell software keys and have no idea how to verify information when someone has a bad key. I tried at this point to offer them suggestions (like TeamViewer or Anydesk, sending my. Reg file and even giving instructions on how to open it) I give up. They will have to deal with PayPal now and all my bad reviews.

Date of experience: June 14, 2022
GB
1 review
3 helpful votes
Follow Ollie T.
Unfollow Ollie T.
Share Review
Report Review

Had My Money Stolen And Terrible Customer Service!
I bought an xbox live gold code for the UK and received a faulty code that wasn't for the UK.
After I reported it I had to jump through a few hoops and talk to the Microsoft service team to gather evidence, after that we just went round in circles. I was asked to send them the same evidence multiple times untill the emails went stale and they just started ignoring me, so I opened up another complaint, just for the exact same thing to happen again.
I then opened up a complaint with CJS CD Keys directly and had a more official line of emails only for the same thing to happen again!
It's now been nearly two months since buying the code, no replacement and no refund, just being blanked.
I'm now having to go through my bank to try and get my money back.
It might seem more convenient and cheeper to buy from CJS CD keys but for the small amount of money your saving and the risk you're taking if something goes wrong, I highly recomend you just go to the shops and spend your money where you know you're not going to be robbed or scammed.

Date of experience: November 26, 2020
GB
1 review
0 helpful votes
Follow john B.
Unfollow john B.
Share Review
Report Review

Can't fault this plac. Always got my games cheap and on time.

Date of experience: October 12, 2016