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Cintas Reviews Summary
Cintas has a rating of 1.7 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cintas most frequently mention year contract, customer service and sales rep. Cintas ranks 55th among Uniforms sites.
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We unfortunately signed a 5 year contract with this Company. The sales person we originally had met with and discussed our needs (our main requirement and reason for signing on with this company was for the towel service), left the business and we were not notified of a new contact person. We have only been able to discuss our disappointment with the service guy who does the weekly maintenance. As for the customer service, our supposed new "contact person" Mark, has not once returned any of my calls. I had to send numerous emails to show them how disgusting the towels they were delivering to us were, we finally got those cancelled and now we can not get out of this terrible contract, being forced to pay a minimum (which recently got increased) for a service which is absolutely minimal and still costing us more than the value of what we are receiving. Please do not use this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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