CintasReviews 122

Would like to give a shout out to Josh Roberts who does a stellar job on the Vernon/ Shuswap route.
Not only is he punctual and efficient but equally he is always a pleasure to deal with.
In my opinion he is truly a great asset to your team.
Thank you,
William Rendall
Maintenance Lead, Shuswap Transit

The customer service is amazing! Dena helped me work a plan that worked best for me! She said exactly what she said she would do! That goes along way since my experience with other company's didn't go so well! I highly recommend Cintas! If you have Dena as a rep you have the best both worlds. Good customer service and great quality stuff!

I would highly advise to stay away from the company. They are not truthful! The sales people will lie to you. The company cares little about the small business.

The only positive about this company is the gentleman (Tony) that came out to complete most of our services. The rest of the company is run poorly. I'm not surprised that this company only has a 2 star rating. I signed up for bathroom cleaning services. The service has not been consistent, they came out all different times of the month and never a constant time due to over full schedules. Tony started with us in the beginning then some of his services were handed off to others. Due to equipment failure they were unable to make it out but no one from the company contacted me but then I received a bill. I called about this and spoke to multiple people and it took months to fix this. I would NOT recommend this company. I have requested that this service be canceled as soon as the contract expires.

I've had name misspelled on my uniform for 5 1/2 months. Everytime I am told that they are working on it. It may not be a big deal to them but we pay good money and deserve our right names. I'm turning them in next week and quit wearing them so the company doesn't have to pay for them.

It Came time to either renew with Cintas or look somewhere else. I asked our driver Adam (who has been on our rout for a long time) if he was happy with the company and plans to stick around. His reply was yes. So I renewed our contract. Adam is the best. If you sign up hopefully you get him on your rout.

Sorry company close come back no button rankle look like someone has sleep in them bring you someone else close you say something to the drive he don't do nothing he could care less have to be mistake by you not him

I have only ordered two polo shirts and after waiting 4 months then they tell me my order was cancelled. Reordered and now my shipping date keeps backing up after they said they were in stock. United Airlines needs to find a new vendor

We are a small Lawncare and landscape business. I gave the secretary permission to get a rug service due to her not wanting dust which I said ok to a monthly contract. I learned the hard way once she quit I tried to terminate the contract. Service manager contacted me and stated we are under contract for 5 years that the secretary had signed. We had been billed for months of service that we didn't receive in which we did receive credit after numerous phone calls. So they stop service after numerous of my calls to stop the service. This week I get a call from a collection service saying I owed over $2000. For the remainder of the contract. I guess if I treated my customers like this when they no longer need my service I would be out business. So I guess if I don't want this on my credit I will end up paying it. Not good business in a med size town word travels quick!

Cintas has been amazing to work with. I have used them for years with different companies. They always make sure we are taken care of and have exactly what we need! Everyone on their team is incredibly friendly and extremely helpful. Everyone I have come in contact with from Cintas has come above and beyond. I will continue to recommend them to other businesses.

The Cintas employee Stephanie has been great and helpful service to us employees at Sonny s grocery in wewoka Oklahoma all ways on time and always friendly with a professional attitude big thanks to Cintas

Do not use them! Takes over a month to get any kind of uniform without alterations and take a long time to reply to emails or no response on to when they will ship out my uniforms I have been waiting on for a long time even though they give dates of expected shipment... they do not ship it on the dates promised. Very disappointed.

If there was a chance to give them -10, i would do that. First they don't provide the promised service and then if you decide that its enough and you can't accept there mishaps and $#*!ty service and want to terminate their contract, they will take you to the court and make you pay the rest of the contract regardless of their screw ups so please think about before you sign with these crooks and bullies or to save alot of headache and bad service, look for another company with better reviews.

Great place to work, treats employees well, good atmosphere to work in with positive attitudes.
Everyone works well together as a team. Management at this facility is amazing!

I WISH I HAD READ THIS BEFORE I WENT THERE. I TOO WAS TOLD THE CONTRACT WAS NOT ENFORCED AND I COULD LEAVE AT ANY TIME. MY HUSBAND IS THE MAIN REASON I GOT THE UNIFORMS, HE HAD COVID AND HAS BEEN UNABLE TO RETURN TO WORK SINCE MARCH 2021 SO WE DROPPED THE SERVICE AND NOW THEY ARE WANTING TO SUE MY COMPANY FOR THE BALANCE OF THE CONTRACT!

Before we signed with them the sales person said there will be no contract agreement between us and can cancel anytime. During the service we kept getting charge for stuff we never received just to mark up commission for the sales and area manager.
Unfortunately our business has closed down and we received thousands of dollars in bill for breaking agreement we never aware of in the first place.
They kept telling lies to their future customers about no contract but those statements in between long lines of contracts just like needles in haystack. It's been hard enough for small business owner losing business and now has to deal with all this bills.
If we knew, we wouldn't even sign with them in first place nor any other cleaning company.

Horrible service! Never again, 45 days to receive my order, then once Finally got it, they are wrong! I can't believe it! Now I have to wait probably another 45 days! I ordered jackets, probably I'll get them by next summer!

I used a uniform company for years (never had trouble) and this company bought it out. So, they finished up my contract that I had with the old company and then came to my business and said I needed to renew my contract. I declined a 5 year contract that they offered me because I decided I didnt like their new prices and was going to go for other options. Thedriver said I could sign a one year at a time. I did agree to go one more year. Big mistake but he would not take no for an answer. So, I signed my name on a piece of paper for a one year and then they come back and showed me my signature and had stapled it to a 5 year contract. Now i am stuck trying to get out of the 5 year contract and they want me to pay for 11 uniforms, when i have only received 4. I'Ve told them and even talked to the bosses but they don't care. They are all the same and say they have to stand behind all their workers and what they say! Don't trust this company! Go elsewhere! Never seen a company do people so wrong! They should be ashamed to do business this way! I knew that if I had been done this way, that others had been done the same way, and looking at and reading the reviews, there are tons of unsatified customers who have been done the same way! I think everyone should put a stop to this company and call the Better Business Bureau! I have definitely called them and they stated that they will get to the bottom of it! I'm sure there's tons more that have been victims of this company! Stand up and shut them down or make them do people right!