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CICI Threads

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CICI Threads

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cicithreads.com

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CICI Threads Reviews Summary

The company's reputation is significantly tarnished by consistent complaints regarding service delays, misleading product descriptions, and inadequate customer support. Customers frequently report long wait times for orders, poor-quality items, and difficulties in obtaining refunds, often resorting to disputes through payment providers. While there are no notable positive aspects highlighted, the overwhelming sentiment reflects frustration and disappointment. This feedback suggests a pressing need for the company to enhance its communication, improve product quality, and establish a more customer-centric return policy to rebuild trust and mitigate negative perceptions.

This summary is generated by AI, based on text from customer reviews

service
5
value
6
shipping
5
returns
4
quality
5

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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No shipment of order
August 18, 2019

They are horrible. I ordered sandals in June and now it's August and I still have not gotten the sandals. Then when I emailed for a refund I don't hear from them. Now they are avoiding me. Never order from them you can't even contact via phone.

Date of experience: August 18, 2019
Pennsylvania
2 reviews
0 helpful votes
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RIP OFF
August 17, 2019

Ordered sandals on 6-3-19. Tracking stated that order was in US on 7-16-19. Today is 8-15-19 and all I have gotten is regrets and excuses. Latest email states I cannot receive a refund because items were "on sale". They keep saying the items are on their way. Been hearing this for 2 months!

Date of experience: August 17, 2019
Idaho
1 review
0 helpful votes
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Rating is less than 1 star - they are a zero. Like many others, I ordered over two months ago, and the only thing I have received was a tiny empty envelope. They actually sent me an email asking me to rate them and how I like my purchase. I keep telling them by email I haven't received the shoes, that I no longer want them and expect a refund. Still waiting...

Date of experience: August 16, 2019
New Jersey
1 review
2 helpful votes
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CICIThreads.com Scam Company
August 16, 2019
Updated review

Update. I received a check today, 8/16/19, from TREXecom. Inc for the total amount of my undelivered order. I filed a complaint online with the Attorney General of California and I received a refund.

Date of experience: August 16, 2019

I ordered two pairs of sandals 6/9/19. I have not received. They send a flat envelop with a tiny star inside to show delivery. Scam. Do not order. Contact the Attorney General of California so they can investigate this company.

Date of experience: August 15, 2019
New Jersey
1 review
3 helpful votes
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Avoid these SCAMMERS!
August 15, 2019

Order my shoes 2 months ago and still have not received them in the mail. I emailed the company and they gave me runaround that the shoes are coming from China and that they should arrive soon. No way to contact them via phone. Company is misleading and fraudulent to customers. Warning do not buy from CiCi Threads!

Date of experience: August 15, 2019
Ohio
1 review
2 helpful votes
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My story is the same as all others. I ordered 6/3/19. It is now 8/15/19 and no shoes. A million emails and nothing but a run around. They will not give a refund. They are a SCAM!

Date of experience: August 15, 2019
Delaware
1 review
0 helpful votes
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No show shoes.
August 15, 2019

How can i cancel order. 2 months a long time to wait. I ordered in good fauth. You have not responded to let me know when I would receive my order. Rating is very liw.

Date of experience: August 15, 2019
Argentina
1 review
0 helpful votes
Follow CRISTINA R.
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ESTAFADORES
August 15, 2019

Fui estafada como todos ice una compra de unos vestidos en julio y hasta el dia de hoy 23-10-2019 ni noticias, ya me estafaron ellos se llenaron los bolsillos y cuando quiero mandar un mail. Me lo rebota y me dice que tienen un virus, la verdad que no vamos a ver ni la plata ni la mercadería, fuimos todos tomados por tontos.

Date of experience: August 14, 2019
Kentucky
1 review
0 helpful votes
Follow Flor A.
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They are the same company. If there is a negative star review, I will give them a -5 star.
Tracking info is in Laos and ended in Laos, mine for 31 days now!

Date of experience: August 14, 2019
Minnesota
1 review
2 helpful votes
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Do not fall for this
August 14, 2019

I wish I had read these reviews! Ordered shoes June 4... it is August 14 - still waiting and getting the run around from online support. SO UPSET. Also - they claim they will not offer a refund since they shipped already (in theory).

Date of experience: August 14, 2019
Ohio
1 review
0 helpful votes
Follow Barbara R.
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I ordered shoes the beginning of June this is
August 14 and still no shoes can't get a straight answer.

Date of experience: August 14, 2019
GB
1 review
1 helpful vote
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DO NOT ORDER
August 14, 2019

I ordered 2 pairs of shoes beginning of June and still not delivered, numerous e mails but nothing commital, total waste of time. I am now Pershing through PayPal for a refund

Date of experience: August 14, 2019
Arizona
1 review
3 helpful votes
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Like so many others, I wish I had read these reviews before I placed an order back in. Early July. (it is now mid August) They took my money IMMEDIATELY and days later informed me the item was on back order but no chance of knowing when the item could be shipped.
Requested to cancel order and refund but that hasn't happened. Only response is an email stating that they "are busy". I advise all to stay away from CiCi Threads.

Date of experience: August 13, 2019
North Carolina
1 review
2 helpful votes
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Fraud
August 13, 2019

Placed order June 24th and still haven't received my shoes.
I'm contacting PayPal and request a refund.

Date of experience: August 13, 2019
New Zealand
1 review
1 helpful vote
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Fraudulent company
August 13, 2019

I ordered a pair of shoes mid June. Still nothing. Keep being fobbed off. They took my money quick enough but won't send the shoes. Have recently read reviews that nobody has received their shoes.

Date of experience: August 13, 2019
GB
1 review
2 helpful votes
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Scam
August 13, 2019

How much money has this company scammed in millions we will never know and will the culprits be ever charged the mind boggles how this can happen

Date of experience: August 13, 2019
Texas
1 review
4 helpful votes
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This business is a scam. I placed my order for some sandals more than three months ago and all I've received was an empty envelope, just like many other have received.

Date of experience: August 12, 2019
Missouri
2 reviews
2 helpful votes
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Scam!
August 13, 2019

0 rating! Same story as all the other reviews! Out 23.99! It has been so long ago that I placed the order, I do not remember if I paid for shipping!

Date of experience: August 12, 2019
California
1 review
4 helpful votes
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Fraudulent ad on FB
August 12, 2019

I had to contact my credit card company with this scam. After I told them I was turning them in, they sent a threatening email back telling me not to contact them in some weird nice wording that was trying to say they are handling it. Don't buy anything on FB ads! They just get money and we get no products!

Date of experience: August 12, 2019
Virginia
1 review
3 helpful votes
Follow Becki E.
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I too am a victim of the we are waiting for stock.

When I ordered it said they were in stock 2 months later I still do not have sandals guess I am out my money
8-12-19
Becki

Date of experience: August 12, 2019