ChimeReviews 192

On July of 2023 I had received a notice that someone had gotten into my account and taken my $200 savings out in a wire transfer. I've never used wire transfers and I most definitely didn't authorize it. I called and was transferred 6 times! Each time having to repeat my social security number to strangers! Most of them with screaming kids in the background! Not anyway to conduct business. I finally get on the phone with the dispute department. And the woman argues with me like she's my mother, telling me that I authorized the transaction and that I'm not getting my money back! I work pay check to paycheck and I'm in school full time! That money was for emergencies. How dare you! Not to mention the fact that they canceled my account and won't let me see anything about my old account. Thieves and hackers! I know someone at Chime did this.

Is a good bank but the new app lay out sucks it was easier the way it was now u have to go under 3 different sections to do one thing when before it was not like that u just go to one spot and it was there

I called the chime support number *******363 at 8:49 am spoke to a chime worker. I was trying to start a new account with chime because my ex is using my account with Uber so I'm just trying to protect my money and keep it safe. So I wanted to start a new chime account. The man I spoke to scammed me and stole ALL MY MONEY! They are letting this settle right away and haven't helped with this issue RIGHT AWAY like it should have been. They have someone working for them who is stealing peoples money.

So yesterday I submitted my dispute for $391.02 for transactions I didn't make. About 1 hr later I get a email says my dispute was denied and no error was found. I am upset and will be following up with a manager today. This is ridiculous.

Chime customer service is the worst people I dealt with on the phone. They say oh you will get paid on this date or two day earlier lie they keep the deposits and not pay them as stated. This company changes rules without notifying customers. Over draft does not start at 200 dollars you have to wait and have a deposit of amount which is not explained. I had chime for four years and nothing but issues cashing checks on app, to app issues or just rules they change to suite them.

My husband and I called for help for getting our $100 reward. They took everything out of our accounts! $2,600.

It's not often admittedly, but I'm a lil peeved that I usually receive my SS deposit on the 28th. However if it falls on a Friday, I have to wait 2 days before I see a deposit. I joke many a time that I have a deposit between 28th & 1st of each month bc of the inconsistency. I'm seriously thinking about switching. This is painful for someone on a fixed income.

Upon opening my account which was great it went very easy but I caught some issues so I called back to tech-support and I asked the operator what the weather was like back there. She had too much info you're right off the bat they're not nice and then I emailed him 47 times last night and not one came back. There's no tech support whatsoever. The whole advertisement is a big fat lie. Their service sucks and I don't have any tech-support so far that's my rating you figure out what should I have one or two stars? Are they O5?

You make a payroll deposit and they decide to hold its for 7 days and give you $200. The payroll department said it cleared them on 7/21/23 and I'm still waiting to get my money from the thieves. I've gotten paid again today and will not be putting anymore money in this account. Can't wait to get my money the thieves are holding so I can close this BS account. If I could rate them a -10 I would. But they make you choose a one star which they don't deserve.

Chime is a $#*!ing joke non English speaking people telling my money isn't deposited cause the process isn't complete $#*! u worthless motherless goats. People trust u and for what so u can steal our hard earned money I'm filling a complaint with the fdic and the bbb u guys need shut down u worthless $#*!s

Their own employees Stole My Money and chime had the nerve to not do anything about it. I am on a fixed income they have people working for them that are con artist and they don't want to do anything about it. They stole my money I was not able to pay my rent my car note my electricity. I am getting myself an attorney so I can sue them.

I signed up for chime banking I regretted it quickly they stole 200 dollars from me there was a contest posted I entered it I shouldn't have my money was taken I ask for help I did not get it when I closed my account they sent me 2.00 instead of 200

Customer service is non existent. All done by bots that take over 15 minutes to respond expecting customer to sit at screen waiting. Can not reach a human on their published C/S number. There's an old saying that is true, you get what you pay for. You pay nothing, you get nothing. Especially at Chime.

Myself and my fiance ordered furniture from John v Schultz in May chime allowed John v Schultz to charge me three times for the furniture and result is I canceled my order and still have not received my money back on my card and every time we call chime about it they're telling us it's the furniture place when I have emails proven that they have released my money it's chime I wouldn't recommend this to anyone...

I have had direct deposit for over a 2 years and still have not been accepted for a $200 overdraft fee or an increase of more than 30 dollar overdraft the only they do is give me my deposited check more than two days early

Don't bother calling chime they just have you to send a lot of documents and they still won't do anything for you