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ChicWish

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ChicWish Reviews Summary

ChicWish has a rating of 3.7 stars from 5,017 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality and shopping experience. ChicWish ranks 12th among Women's Clothing sites.

service
1,501
value
389
shipping
401
returns
206
quality
4,290
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26,087 reviews

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Ireland
1 review
0 helpful votes
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Amazing
November 16, 2023

The clothes are beautiful. And the customer service was absolutely top notch. I was dubious when I first ordered but I cannot stress enough how thrilled I am. You have gained a return customer.

Date of experience: November 15, 2023
Croatia
1 review
0 helpful votes
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Not as expected
November 22, 2023
Updated review

Products look luxurious on pictures, but are plain and see-trough in person. Not worth the money.

Date of experience: November 15, 2023

Could be more user friendly
October 18, 2023
Previous review

Could be more user friendly

Date of experience: October 18, 2023
Indiana
2 reviews
0 helpful votes
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A long wait for a disappointing product
November 21, 2023
Updated review

The "velvet" blouse was so sheer as it barely qualified as velvet. Style and fit were fine, so I will keep it, but quality was very disappointing.

Date of experience: November 14, 2023

Billing was confusing
October 17, 2023
Previous review

Billing was confusing

Date of experience: October 17, 2023
GB
1 review
0 helpful votes
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Lovely
November 14, 2023

Quick and easy delivery, was nice there was a new customer offer on

Date of experience: November 14, 2023
Kentucky
1 review
0 helpful votes
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This is my second purchase and im so pleased with the quality and arrival time of my product that I'm purchasing again.

Date of experience: November 14, 2023
Texas
1 review
0 helpful votes
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Dress
November 14, 2023

Dress fit as expected. More deep pink than red. Looks great on

Date of experience: November 13, 2023
California
1 review
0 helpful votes
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Buy it!
November 13, 2023

Arrived a little late but I Love it very nice quality

Date of experience: November 13, 2023
NL
1 review
0 helpful votes
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Better UX needed
November 13, 2023
Updated review

Nice clothes but Better digital interaction patterns are needed (I'm a UX designer and I recommend some improvements). More / other types of payment options would be great.

Date of experience: November 13, 2023

Better digital interaction patterns (I'm a UX designer...
November 15, 2023
Previous review

Better digital interaction patterns (I'm a UX designer and I recommend some improvements). More / other types of payment options would be great.

Date of experience: October 16, 2023
Pennsylvania
1 review
0 helpful votes
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Communicating with you was not very easy but I managed.

Date of experience: November 13, 2023

Good experience
October 16, 2023
Previous review

Good experience.

Date of experience: October 15, 2023
Texas
1 review
0 helpful votes
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Not Happy at all- until they made things right!
December 9, 2023
Updated review

The quality of the dress was ok. I was completely disappointed with the return service. I had to pay $21 at the post office even though the policy/FAQ's on this site say 1-2 items will cost $5.99 - I spent $105 and got $99 refunded. I was trying out dresses for my sons wedding and it was inconvenient to return and I had to provide proof of my return receipt in order to get my refund because they said it was not delivered yet. I got proof of the return and the post office confirmed it showed in their tracking system that the packages were delivered 5 days prior. As soon as I sent it they issued the refund in the next email. I don't think I would have gotten my partial refund without that which is not good or what was promised in their return policy. I will never order from them again.

UPDATE: After I submitted this complaint I promptly received an email with a refund of the additional amount that was left off my original refund. I appreciate this so much and will give them a better rating and possibly order from them in the future. It's tough to find excellent customer service these days but I know things happen and can appreciate if someone makes the effort to correct the error made. Thank you chicwish.

Date of experience: November 12, 2023

Website is very user friendly
October 12, 2023
Previous review

Website is very user friendly. 1st time to order so we'll see what happens when I receive the dresses I ordered.

Date of experience: October 12, 2023
South Carolina
1 review
0 helpful votes
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Chicwish
November 12, 2023

Great selections and reasonable shipping fee. Pricing is very fair.

Date of experience: November 12, 2023
GB
1 review
0 helpful votes
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Ok
November 19, 2023

Difficulty at first with checkout. Ok when persevered

Date of experience: November 12, 2023
GB
1 review
0 helpful votes
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Not only did it take way longer to receive my dress, but now I am unable to return the item. You have made the system impossible to return for a full refund.
It's a complete con.

ChicWish attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2023
Australia
2 reviews
0 helpful votes
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Dress was ill fitting. Res turns had to be sent to USA from Au and refund has not been processed even though item has arrived at return address.

ChicWish attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2023

Just confusion about which currency it is in
October 15, 2023
Previous review

Just confusion about which currency it is in. AUD or US $

Date of experience: October 14, 2023
GB
1 review
0 helpful votes
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Very positive
November 11, 2023

Easy site to negotiate, loved my purchase and will purchase more products in the future.

Date of experience: November 11, 2023
Texas
1 review
0 helpful votes
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Quality product is amazing!
November 11, 2023

The only problem was it took way too long to receive.

Date of experience: November 11, 2023
Indiana
1 review
0 helpful votes
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5 weeks and order still processing
December 4, 2023
Updated review

I like the avatar to try on my clothes virtually
The variety was fun and beautiful. I have not recieved my order. It has been 5 weeks. I didn't see anywhere on the site that shipping takes so long.

ChicWish attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2023

I like the avatar to try on my clothes virtually
October 9, 2023
Previous review

I like the avatar to try on my clothes virtually.

Date of experience: October 8, 2023
Virginia
1 review
0 helpful votes
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Great products!
November 9, 2023
Updated review

Love this site! Easy to use! Great, well made clothes

Date of experience: November 9, 2023

Where is my order
October 22, 2023
Previous review

Great website! Great looking clothes. Still waiting for my order. Ordered October 16, hoping to have by Halloween? Still waiting

Date of experience: October 21, 2023
Croatia
1 review
0 helpful votes
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Happy with my order
November 16, 2023

I recently ordered clothes from this site and couldn't be happier. The materials are great, the size fits perfectly, and the delivery was right on time. Overall, a good experience!

Date of experience: November 9, 2023
Canada
3 reviews
6 helpful votes
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This company is a $#*!show. They shipped me the wrong skirt twice now and the wait was roughly 4 weeks from the date of purchase which is very frustrating since I ordered two other skirts to wear to holiday events. Piss pour service and everything ships directly from china so you can imagine the quality issues on top of receiving the wrong item late. I won't order from this company again. Very disappointing

Date of experience: November 9, 2023

My first order the wrong colour skirt was shipped to...
November 18, 2023
Previous review

My first order the wrong colour skirt was shipped to me I am waiting for the skirt I ordered to be delivered

Date of experience: October 22, 2023

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each cust...


chicwish.com
Founded in 2010
TUSTIN, California
+178
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