logo

Chicnico.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Chicnico.com

1.3
chicnico.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Chicnico.com Reviews Summary

Chicnico.com has a rating of 1.3 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chicnico.com most frequently mention customer service, tracking number and credit card. Chicnico.com ranks 1935th among Women's Clothing sites.

service
9
value
10
shipping
10
returns
7
quality
10

We monitor reviews for authenticity

Ohio
1 review
3 helpful votes
Follow Denise D.
Unfollow Denise D.
Share Review
Report Review

The clothes on the web site look great. I may never know... Ordered on 9/23 and as of 10/12 tracking says it still in process in China. I asked them to cancel my order and refund my money and they said it had shipped, which clearly it hasn't. Returns have to go to China, so I'm guessing the return process will be equally painful. Should have done more research before ordering :( as it seems problems abound.

Date of experience: October 12, 2018
Washington
1 review
1 helpful vote
Follow chris b.
Unfollow chris b.
Share Review
Report Review

Scam
October 3, 2018

The sweater was advertised to be long and the pockets to be by the hips... wrong; the pockets are at my chest and the sweater is so short my grand daughter could wear it. Getting a hold of somebody is a nightmare... they say chat by there is no chat button and so on. I have to eat the money i spent i think i will contact the BBB tomorrow.
What a scam... do not purchase anything form them... should not even get a star

Date of experience: October 2, 2018
Texas
1 review
0 helpful votes
Follow Victoria R.
Unfollow Victoria R.
Share Review
Report Review

SCAM COMPANY
October 2, 2018

Bought 3 items - all horrible quality and fit terribly. Went to return / exchange 1 of them. The return or exchange process is to contact cs via email. The Emails come back as "undeliverable!" Another option is to "chat" but there's no chat button anywhere. It's an absolute scam.

Date of experience: October 2, 2018
Oregon
1 review
10 helpful votes
Follow Phyllis C.
Unfollow Phyllis C.
Share Review
Report Review

This sweater was advertised as an oversized orange sweater. It was to be long enough to hit just above the knees. The pockets at the hips. Didn't quite turn out the way I expected. It will cost me too much to return to china, which is where they told me to send it. Buyer beware!

Date of experience: September 18, 2018
California
1 review
3 helpful votes
Follow Dina A.
Unfollow Dina A.
Share Review
Report Review

BUSINESS IS A RIP OFF!
September 17, 2018

Somebody should force this company to go out of business! I never received my merchandise but they definitely took my money! I tried to contact them through their email and their website several times and I never received a response. I finally quit trying. This company is a joke, I don't know how they can stay in business.

Date of experience: September 17, 2018
NL
1 review
4 helpful votes
Follow Petra v.
Unfollow Petra v.
Share Review
Report Review

DO NOT ORDER!
August 27, 2018

The sweater I ordered was ugly and could just fit an elephant. So I tried to get a refund. Almost impossible to meet their requirements for returning goods and get a refund. The address/postal code in China didn't match, so sending the parcel back didn't work out. Tried to contact them, but no help at all. Finally after several attempts I just tossed it in the garbage bin. Never again. Keep away from this firm. No good at all!

Date of experience: August 27, 2018
Massachusetts
1 review
2 helpful votes
Follow Shawn M.
Unfollow Shawn M.
Share Review
Report Review

Looks nothing at all like the photos! I couldn't wear a single thing I bought and could not get my money back! Stay Away! They are a scam!

Date of experience: August 24, 2018
Louisiana
1 review
2 helpful votes
Follow Jaylynn D.
Unfollow Jaylynn D.
Share Review
Report Review

I ordered two swimsuits. They did not come in the time frame that I was given. They were extremely late. I emailed them, requesting to cancel my order. They told me the order was in transit and that it would come in soon. When I finally got them, they were not at all what was expected. Poor quality, not the same as the pictures, not real swimming material, not true to size in any way. Just complete crap. "You get what you pay for." I paid $60. I went to Walmart and got a cuter swimsuit, of better quality and for $12. Cool. I tried contacting the company, and the returned emails are pulled. I got the exact same email twice. I've tried calling, but I get no answer. I've since then, tried contacting them three more times and get no response whatsoever. I messaged on Facebook and they responded with the email to contact. I tried again and they haven't responded on there either... Worthless.

Date of experience: July 27, 2018
Illinois
1 review
2 helpful votes
Follow Maddy R.
Unfollow Maddy R.
Share Review
Report Review

Terrible quality
July 14, 2018

I ordered two swimsuits from chicnico almost three weeks ago and just received them I dont even need them anymore. When I opened the package, which by the way was in terrible conditions, the swimsuits werent folded. They were simply just shoved into a small Bag. The texture and color of the swimsuits I ordered were nothing like stated or seen on the chicnico website. I do not recommend purchasing anything from this websites/company.

Date of experience: July 14, 2018
Oregon
1 review
3 helpful votes
Follow Deborah M.
Unfollow Deborah M.
Share Review
Report Review

Not True Size
July 11, 2018

They wouldnt exchange my swim suit tops - I ordered 2 of the same( different colors) and only tried one on- they refuse to refund or exchange - Im out 52.00

Date of experience: July 10, 2018
GB
1 review
3 helpful votes
Follow Veronica M.
Unfollow Veronica M.
Share Review
Report Review

Steal your money!
July 5, 2018

Got somethings from them
Worst quality
Returned them... NO REFUND
Thieves!
Do not use this company
They are disgusting and have no conscious

Date of experience: July 5, 2018
Arizona
1 review
3 helpful votes
Follow Caitlin R.
Unfollow Caitlin R.
Share Review
Report Review

Hate Chiconico!
July 1, 2018

Ordered 2 dresses for 65 dollars. Got them and they were nothing like the pictures and were made from a $#*!ty cheap material that was itchy and was I'll fitting. Contacted requesting return info, they requested it be returned within 30 days through the USPS and that they would not cover shipping costs for returns. Went to the post office only to be told that it costs 63 dollars to ship it back to China where it came from... FML. Never ever buy from them it will only be a waste of money!

Date of experience: July 1, 2018
New Jersey
1 review
5 helpful votes
Follow Randee C.
Unfollow Randee C.
Share Review
Report Review

I placed an order totaling $124.86 on March 29 it is now June 28th still have not received order. Have sent them approximately 20 emails and received 3 back telling me its on route gave me a tracking number that is non existent. Finally I have given up receiving the merchandise and have demanded a refund still nothing. Do not order from them

Date of experience: June 28, 2018
Florida
1 review
2 helpful votes
Follow L K.
Unfollow L K.
Share Review
Report Review

I ordered 3 different dresses that looked very cute on the website. When I received them the quality of the clothing was so poor. The hems were not even lined correctly. The packaging also looked like it came from out of the country. The sizing and fit were off as well. I will be returning all these items and never ordering from this crappy company again.

Date of experience: June 12, 2018
South Carolina
2 reviews
5 helpful votes
Follow wendy s.
Unfollow wendy s.
Share Review
Report Review

I ordered 3 bathing suits and 1 bathing suit top none of which fit like the sizing charts. The materials are cheap and overcost. I tried to return my suits and they said NO returns. It is a ripoff. ANY REPUTABLE BUSINESS will return their articles. It also took over 30 days for the shipment to arrive. I thought that the order did not process! DO NOT ORDER FROM THIS COMPANY. BAN THEM FROM THE NET!

Date of experience: June 12, 2018
Canada
1 review
3 helpful votes
Follow Ashley W.
Unfollow Ashley W.
Share Review
Report Review

Ordered a maxi dress three weeks ago. They gave me no tracking information. I e-mailed them asking why, the response was unhelpful they asked me to wait 6 to 8 days for courier to update tracking info. Still haven't received a tracking number and no update.

Date of experience: June 8, 2018
California
1 review
3 helpful votes
Follow sierra g.
Unfollow sierra g.
Share Review
Report Review

Crap bathing suit
June 5, 2018

I ordered a bathing suit and when it arrived I was shocked as the packaging looked like it came from China and it barely resembled a bathing suit - no padding, complete crap quality. AND NO RETURNS for swimwear. Complete waste of money.

Date of experience: June 4, 2018
Australia
1 review
4 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

Chicnico, is the most unethical company, I have ever dealt with they accept your order & payment, then the transaction is finished. For follow enquiries emails etc are ignored! Their quality of goods are rubbish, never buy from these people, I have reported them to Paypal, goods are mailed from China! Such a disappointment!
Advice don't deal with them!
Barbara B
Australia

Date of experience: May 30, 2018
Massachusetts
1 review
3 helpful votes
Follow Lorraine K.
Unfollow Lorraine K.
Share Review
Report Review

I wish I would have read the reviews before ordering my swimsuit online. The top was so ill fitting and poorly made that I didn't even bother with trying the bottoms on. There is no way this suit would fit many people; it rides up in the front and the back is loose and no way to tighten it. I have tried to reach customer service and have not gotten a response. PLEASE do not order from them, the stuff looks cute online but it doesn't come close to what the pictures portray

Date of experience: May 12, 2018
Italy
1 review
1 helpful vote
Follow giulia g.
Unfollow giulia g.
Share Review
Report Review

IT FINALLY ARRIVED!
May 8, 2018
Updated review

The package has finally arrived! I'm so happy, I do not really care if they got the size wrong or things like that, as long as it's arrived. But for the review now I will describe my experience.

I was scared from the beginning for this online order, stupidly I have red the reviews of the site after buying. NEVER DO IT!
However, they have always responded to emails with constancy and cordiality, also seeming concerned the order of their delay. In theory I should have been able to follow the route of the online package, like on Amazon, but I've never been able to access this service via the web. So they told me what was happening; for example, they warned me of problems at the customs, which are very normal because the import packages are always to be checked carefully. Let's face it was a small order, I did not exceed 100 dollars, but they have worried anyway and this pleases me. I know other people have also been less fortunate with regard to communication.

Now regarding the products:
I bought swimsuits.
- The products are right, they are the ones I wanted.
- These come from China then lower quality.
- wrong size, patience I put them in the dryer to tighten them. I will not even try to send them back after all this journey.
- one of the costumes has a much more flamboyant color than the picture.
- unfortunately I have not yet been able to test them and see if they break on first use or if they resist, or if they are transparent when wet. So I still have to actually try them.
Overall they are very nice, but for the quality I would not order them again. But I did not find anywhere in the costumes made like that, so I'm pretty happy right now. But I will not order any more until these gentlemen are put in order their society...

Date of experience: May 8, 2018

They replied me!
May 8, 2018
Previous review

Hi I'm still waiting my order. But they replied me. After have posted a few of comments on various blogs and asked people how to contact them, but they finally contact me!

Dear Customer,
Thank you for your order. The package is on the road, please don't worry.
You can track the package by the following link:...
Thank you for your understanding.
If you have any question, please don't hesitate to contact us.
Regards,
CHICNICO

Now I will wait, hoping and wait.

Date of experience: April 16, 2018