Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Chicme

Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
grey stargrey stargrey stargrey stargrey star

Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,254
This company responds to reviews on average within 16 days

Instant Feedback

238,158 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Tiffany G.
Unfollow Tiffany G.
Share Review
Report Review

Shipping is terrible
April 2, 2024

3 weeks after I placed my order there was no update to to the shipping status. Customer service tells me to continue to wait several more days and that the item is a " hot item" and has limited quantity but nowhere on the site does it say that. After nearly a month of waiting, I cancelled my order. And will likely never order from there again.

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
Follow Danielle U.
Unfollow Danielle U.
Share Review
Report Review

My order took longer than expected to arrive but when I reached out asking why the items hadn't shipped they informed me one item was out of stock and was being restocked so they were waiting to send the whole order together once the order was sent it arrived very quickly

Date of experience: March 23, 2024
GB
1 review
0 helpful votes
Follow Malgorzata L.
Unfollow Malgorzata L.
Share Review
Report Review

Big disappointment
April 2, 2024

I ordered my stuff 14.02 and still haven't received yet, contact with customer service is very poor too

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

Great item
April 2, 2024
Updated review

Good company, hopefully delivery turnaround time will improve soon

Date of experience: March 23, 2024

Delivery could be quicker
February 26, 2024
Previous review

Delivery could be quicker.
Good quality garment.

Date of experience: February 26, 2024
Canada
1 review
0 helpful votes
Follow Harriet A.
Unfollow Harriet A.
Share Review
Report Review

Runs in fabrics
April 2, 2024

The product had dye runs in the fabric in multiple places

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Austria
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

This is my first time I'm satisfied with my order and gonna place order again

Date of experience: March 23, 2024
GB
1 review
0 helpful votes
Follow June F.
Unfollow June F.
Share Review
Report Review

Avoid this company
April 2, 2024

Still waiting on my refund that I've had to argue with over my consumer rights absolutely horrendous I would never recommend ever

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
Follow Robyn D.
Unfollow Robyn D.
Share Review
Report Review

I'll try again!
April 1, 2024

Beautiful dress but not the same colour as I anticipated 🤪

Date of experience: March 22, 2024
Australia
1 review
0 helpful votes
Follow Ssndra O.
Unfollow Ssndra O.
Share Review
Report Review

I'm disappointed in the time it's taken for my items to leave the warehouse. They r still sitting to be processed.

Date of experience: March 22, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
Follow Kim X.
Unfollow Kim X.
Share Review
Report Review

Didn't arrive
April 1, 2024

I wouldn't recommend ordering from this company. I placed an order and contacted them after 2 weeks about shipping. They told me the item is out of stock so could wait or refund. So selling goods out of stock and not advising customers at time of order is a red flag.

Date of experience: March 21, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
Follow Michel B.
Unfollow Michel B.
Share Review
Report Review

A-OK
March 31, 2024

Dress as described, can't wait to see it on my wife and good timing for shipping and service.

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
Follow Kimberley E.
Unfollow Kimberley E.
Share Review
Report Review

Satisfied
March 31, 2024

Straight forward to order and kept up to date throughout

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
Follow Nickyla I.
Unfollow Nickyla I.
Share Review
Report Review

Would like this dealt with, wasn't exactly cheap, worn for 2 hours and all bits falling off, would like this sorted because I'm not happy at all

Date of experience: March 21, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
Follow Julie C.
Unfollow Julie C.
Share Review
Report Review

Good experience
March 31, 2024

Delivery took a round 2 weeks, but item arrived and it was ok maybe the material not as thick as I thought but over all ok

Date of experience: March 21, 2024
Washington
1 review
0 helpful votes
Follow Sharon I.
Unfollow Sharon I.
Share Review
Report Review

What?
March 31, 2024
Updated review

What exactly did I order? I don't recall anything that I ordered from there!

Date of experience: March 21, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Almost to easy!
February 15, 2024
Previous review

Almost to easy!

Date of experience: February 14, 2024
Australia
1 review
0 helpful votes
Follow Gillian Z.
Unfollow Gillian Z.
Share Review
Report Review

Slashed jeans
March 30, 2024

The product is quite good although a little on the big side but overall I'm pleased. It would be good for a petite range for shorter people

Date of experience: March 20, 2024
GB
1 review
0 helpful votes
Follow Julie O.
Unfollow Julie O.
Share Review
Report Review

Trouser top set
March 30, 2024

Trouser we're not correct colour were way to large I will never order again they are horrible

Date of experience: March 20, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
0 helpful votes
Follow Evelyn N.
Unfollow Evelyn N.
Share Review
Report Review

Do not order from Chic
March 30, 2024

It's almost a month and I have not received any of my packages. I spent well over $150 and have not yet received my order as of today. It states it's on its way but it's still not here.

Date of experience: March 20, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Arizona
2 reviews
0 helpful votes
Follow angela P.
Unfollow angela P.
Share Review
Report Review

Dress for my daughter
March 30, 2024

Beautiful dress material is thinner than expected but pretty

Date of experience: March 19, 2024
Canada
1 review
0 helpful votes
Follow Natalie Q.
Unfollow Natalie Q.
Share Review
Report Review

Not happy for the second time
March 29, 2024

This is the second time ordering. First time the shoes were made of crappy material. The second time I ordered the clothes I order all of a sudden weren't available and took over a week to get my o money back.

Date of experience: March 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,