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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I order the items as a gift. They were supposed to show up days before the birthday however showed up a week late. I only order from ChicMe due to the arrival date. I was very disappointed I didn't get them on time.
Overall some items are okay, I will order again, certain items
Chic me has an easy online ordering process great follow-up and shipping was only 2 weeks until I got the product. Will order from them again.
No problems. My experience was great overall. I will surely purchase again in the future.
Took a long time for my items to come still waiting on another item that I had also ordered on the 16th November and still have not received.
Wasn't sure if the dresses were going to fit. They fit perfect, even with a little room to move to make them feel so much more comfortable.
It was a great experience, I received it in a timely manner.
Wide range of choice. Great. Loved the styles and colours. I bought three outfits for my cruise in March and June this year. I would definitely buy again
I saw an ad on Facebook for shoes, and went to site, I ordered amd got them in time for trip...
The product was nice for the price very chic. But it took way to long for the product to be delivered
Need to use a better shipping company. Takes way to long to receive order. Sweater dresses arrived with holes in sleeves and color is not vibrant. Good customer service response time.
I don't recommend to buy in Chicme.I bought a dress and a pair of shoes they were not the true size, and It is impossible to return them. I have trying to contact them and nothing. They haven't answer me.
I enjoyed the items. The staff worked well with me. The staff responded well to my concerns.
Wine glass not sparkly, just a print, not sequinned as the picture looks.
Website easy to navigate don't always have your product and stuff too small
Prompt and efficient service. I didn't expect it come to my door on time. But it did! Right on time to the occasion. But I was disappointed of the material. Besides, it was priced on sale $11 per pc but I was billed the regular price! Very misleading!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

