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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,259
This company responds to reviews on average within 16 days

Instant Feedback

238,185 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Evelyn N.
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Do not order from Chic
March 30, 2024

It's almost a month and I have not received any of my packages. I spent well over $150 and have not yet received my order as of today. It states it's on its way but it's still not here.

Date of experience: March 20, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Arizona
2 reviews
0 helpful votes
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Dress for my daughter
March 30, 2024

Beautiful dress material is thinner than expected but pretty

Date of experience: March 19, 2024
Canada
1 review
0 helpful votes
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Not happy for the second time
March 29, 2024

This is the second time ordering. First time the shoes were made of crappy material. The second time I ordered the clothes I order all of a sudden weren't available and took over a week to get my o money back.

Date of experience: March 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Long delivery
March 29, 2024

Good product, value for money but long delivery time

Date of experience: March 19, 2024
GB
1 review
0 helpful votes
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I cannot comment on the product as i'm still yet to receive it! Service response to emails is OK and they are apologetic but the last email received promised that my items would be with me in 2-5 business days and that was 7 days ago...still no delivery!

Date of experience: March 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
1 helpful vote
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Not received
March 29, 2024
Updated review

Nothing has been received so can't give a true review on that. As for delivery I've been waiting since the 10/02/24 and still not received order or an email to say what's happening.

Date of experience: March 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Nice experience xx
February 10, 2024
Previous review

Nice experience xx

Date of experience: February 10, 2024
GB
1 review
0 helpful votes
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Waited so long for my order
March 29, 2024

Poor quality and not how it looked on the web I threw it in the bin as would not be wearing it

Date of experience: March 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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I have to wait for a long time for the order to be alright and when it's arrive is far too big for me anyway, so I'm gonna give them to my friend. Thank you very much for your service

Date of experience: March 18, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Easy and all look amazing
February 13, 2024
Previous review

Easy and all look amazing

Date of experience: February 12, 2024
Canada
1 review
0 helpful votes
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Easy peazy
March 28, 2024

As always, when ordered from ChicMe, my package comes in a timely fashion, and with very little fanfare I've gotten used to their consistent customer service and timely delivery of my packages

Date of experience: March 18, 2024
GB
1 review
0 helpful votes
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Great product
March 28, 2024

It was a pleasure to order with you everything was straight forward I was kept up to date with tracking for my order and it arrived on time

Date of experience: March 18, 2024
Australia
1 review
0 helpful votes
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Sorry
March 28, 2024

Not well I did made two orders on 9/2/24 one order by $107 and one order $108 I did received one order $107 and the $108.72 not come yet and now 18/2/24 order number *******8201

Date of experience: March 17, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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CRAP. Ordered around 2-3 months ago and got email *******X times which said " we received your order and it was being shipped" i call BULLLLLLL SH*T! Even contacted support and NO RESPONSE. Just leaching for money

Date of experience: March 17, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Texas
1 review
0 helpful votes
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Will not purchase again!
March 27, 2024

I had to order two of the same set to get the right size top and bottom, zero stretch and very warm material for Texas. Sewing quality was extremely poor also! Would love to return for a refund

Date of experience: March 17, 2024
Pennsylvania
1 review
0 helpful votes
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Nightmare
March 27, 2024
Updated review

Did not offer shipping updates, ordered a large, received X-Large, wouldn't take an exchange, only offered partial refund, so I was stuck with the pants.

Date of experience: March 17, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


User friendly, sizes available
February 10, 2024
Previous review

User friendly, sizes available

Date of experience: February 10, 2024
GB
1 review
0 helpful votes
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Nice product, but oversized.
March 27, 2024

Ordered a size 10, Which was more of size 12. However, the product itself was lovely.

My only main criticism is the communication and the time it took to receive my order. I continuously contacted them to find out where my order was, to which I never had a reply. I would honestly have to say I won't be ordering from them again, based on lack of communication and the time it took to get the order.

Date of experience: March 17, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Nothing like image
March 27, 2024

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Date of experience: March 17, 2024
Washington
1 review
0 helpful votes
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Order
March 27, 2024

The only issue I have with ordering from ChicMe is the amount of time it takes to receive orders. By the time the items arrive, I end up just keeping them even if I'm not 100% liking everything. I am usually satisfied with my purchases and the quality of the clothing is pretty good overall. You can't beat the prices.

Date of experience: March 17, 2024
Iowa
1 review
0 helpful votes
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Looks NOTHING like the pic
March 27, 2024

I have emailed for a refund, very dissatisfied with products and have heard nothing back yet.

Date of experience: March 17, 2024
Maryland
1 review
0 helpful votes
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Poor and unsatisfied
March 27, 2024

Terrible experience after almost two months I still have not received my orders

Date of experience: March 17, 2024
GB
1 review
0 helpful votes
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Lingerie
March 27, 2024

I ordered on the 11th of feb I hadn't heard anything after a week no emails or anything then I emailed to find out when order was going to be shipped to then have an email saying 2 of my items were out of stock so could I change for something else which I did for that to go through then get an email to say that one of my changed items was now out of stock I personally think if they are out of stock it should tell you on website. I received my items about 3 weeks after ordering but the ladies on customer service chat were very nice and they gave me a £5 voucher for having to wait so long. Items arrived and are very nice but I will say that most of them come up slightly bigger than the size. I would still order from here again though.

Date of experience: March 17, 2024