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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Easy to order, took a while to arrive, need to return 1 item as it doesn't fit
I never received my order - it did not even ship after 6 weeks. I emailed for status and got no response. I just emailed again to just cancel the order at this point.
I didn't have a update to say item was out of stock, when I realised it had been 2 weeks I asked for a update and they gave me the option to wait or refund - I chose to wait and was notified from there on of updates.
Be prepared to wait for products. Quality very good
NOT A GOOD EXPERIENCE… One of my items is out of stock and wasn't notified I've asked to change for a different item which they couldn't get right, however in the meantime I had ordered another item, so far I have received nothing and have paid for 2 items
Have to say their service is disgusting and have yet to receive either item I have paid for over a month ago!
Hello
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
The necklace is even more gorgeous than I thought it would be and the nightie s perfect
Loved the dress I received but I ordered it for an occasion and after literally no communication for over 2 weeks I had to chase the order and they then told me they are low in stock. I would have appreciates they could contact me with update themselves so I could arrange soemthing else. At the end after few emails they manage to ship it to me within 10 days.
It a great place to shop an I like it it take around 3 weeks to arrive but I got everything
At first I was excited, it took almost 4 weeks to arrive, the quality is poor and false advertising on one product, the texture of materials was completely different to the video of the model my daughter could have done a better job in her bedroom, very disappointing
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
It takes too long to receive items. I truly need the items I brought for an anniversary party I'm having so I ordered two months in advance still have not received them. It to hard yo get in touch with customer service.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Unfortunately everything runs too small for me.i don't think the quality is as good as it looks in the pic.
I really like all the beautiful items
Every time that I bought is a great experience Thank you!
I received exactly what i expected sooner than I thought
The quality is good for the price. The sizes aren't always consistent. I ordered all medium dresses. And a small 2 piece zip up jacket & fitted pants According to their size chart is how I ordered them by.that was enormously big and the plaid didn't even come close to matching on the seams
Most of the stuff was just to big just one dress fit perfectly.
So maybe order everything down a size from the size chart
Delivery took a while. Product very small and not the best quality.
Hello
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Shocking customer service same answer every time I contact you no order after over a month
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Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I will never purchase from this company again. Clothing is VERY cheaply made and ill fitting. Even a small is huge. Returns are virtually impossible due to shipping costs. I received a 10% refund on one item, but they don't want their product back. That lets me know that they acknowledge their clothing is crap.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it


Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,