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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Im a bit sceptical, I've never ordered from here before but a lot of the pictures/reviews are fake/computerised. Hoping what I've ordered comes but is also good quality.
My dress was too big I did ask for a a return address so I can send it back
I thought the dress was not very good the seams were pulled also it was too small
Very pleased with my purchase, well worth the wait and at a fabulous price too!
After how slow delivery was I'd avoid in future the clothes are lovely just took 2.5 months to arrive. I wouldn't shop there again.
I did not expect for it to take so long to get to me. I no longer live at that address and have no idea how to track the package so the outfits were never delivered to me.
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
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Item was doll size, return was a nightmare and still is… soooo horribly complicated i swallowed the price and kept my sanity by not continuing with the return process and threw the item out!
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
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Yours sincerely,
Ordered an outfit. Waited over a week, never told the item was actually out of stock. Took me to contact chicme to find out why I hadn't received my order. Poor service
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
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Yours sincerely,
Die Ware kommt unbeschädigt an und passt alles sehr gut und ist wie abgebildet.
Happy with goods just a shame it all takes so long to be delivered but will order again
Never received my items yet. So if they should have been here. Never received
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Ordered an outfit. After 3 weeks never arrived. Contacted the company to be told out of stock but they can ship it to me in 5-10days. I said no thank you refund me. They said no, choose another item that we will send in 5-10days. I said no and then had to threaten to open a PayPal complaint. They then refunded me.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered on 19th February and still not received or had a response to any emails it was for my holiday in 10th April
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Yours sincerely,
To long for delivery an qwality was not as good as look on the website
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Love it! Can't find the great looks I have with this quality anywhere else
Tout est parfait! Sauf c'est très long avant de recevoir notre commande
Horrible experience. I've contacted ChicMe to tell them I never received my item and never heard back. I will not order again.
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Hopefully the quality of the product was nothing like what appeared in the pictures; sizing is not at all close to what it states; material described was not at all what the end product was made of … the shirt set I bought the coloured pattern faded compared ti the picture; the shorts made from a "crepe" material not the stared material with spandex in it … will not be purchasing anything in the future … very, very disappointed.
Over 6 weeks since ordering still no items, will not be ordering again.
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it


Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,