On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Abercrombie & Fitch
FAYT The Label
Garage
Shiny by Nature
Volcom
Wrangler
Rosewe
Gymshark
Dippin Daisies
Chic Soul
Dockers
Dickies
Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Still waiting cause I need to return some items and don't know how, so am waiting for you guys
I did not receive my items and I asked for my money back and did not receive that either!
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Lots of great buys with great price…Clothing items are always too small
Quick and easy shopping with great prices
My dress was too big and every time I asked to return I was offered a partial refund I finally accepted as it was obvious it was going to be very difficult to return - I accepted a 50% refund can you confirm this has been processed?
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Never get my order,I waiting for long time never received my order
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Order took almost two months to arrive. In fact I had forgotten that I ordered it. Then one of the items too small even though ordered in my size.
My order took a month to get here. I have never had to wait so long!
Luv my new dress price was right very cute for summer
Over all I do love shopping with the site, but some fabrics are very uncomfortable to wear.
I have not received my item after 2 months and I have not been able to contact anyone
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I loved the look of the item. Very disappointed that it never arrived. I contacted customer service they just said it was down as delivered. Won't be ordering again!
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I absolutely love my shirt. Great quality, very pretty and accurate sizing.
Too much jumping back and forth on website
My experience was fine. It does take while to come though nice product though
Nice dress for cost, delivery speed not great so order within plenty of time, not an issue for me as it was for a Holiday, just giving you the heads up if your ordering for a special occasion
The wait was forever, but once they came in it definitely worth the wait.
After waiting three weeks my order still hadn't even been shipped. The only contact I kept getting was that the products were out of stock.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
None of the items actually came out to me after chasing up orders after 4 weeks everything was out of stock but didn't say that when I ordered.put me off shopping on your site ever so disappointing
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered on 24th Feb and I still have NOT received my order
£62 I paid and when I've repeatedly asked where my order is they give me different answers
Today is 2nd April, I've been told it's on its way but we will see
I've emailed and said if it's not here by the 7th April I will contact my card company and cancel it all
I will NOT be using this company again
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,