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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,244
This company responds to reviews on average within 16 days

Instant Feedback

238,134 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Joanne E.
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Waist of money
April 20, 2024

This was my first time using chic me. The item I was sent took ages to come and when it arrived it was huge, and I mean huge. The cost of return would have been rediculous so I'm the end I was issued with a 50% refund but it still
Left me out of pocket for something I can't wear.

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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3 months for delivery
April 20, 2024

Ordered before Christmas for a holiday in January. Never arrived so I tried to cancel order but was never refunded. Finally turns up in March but is now too big as I've been cutting. Fortunately for ChicMe, I like it so much I want to order the smaller size. In summary, product is good but delivery/customer service communication was rubbish.

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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EXTREMELY SLOW DELIVERY
April 20, 2024

I placed my order on February 29th & as yet April 10th I still have not re I my package!

Will never order from you again

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Maine
1 review
1 helpful vote
Follow Fatima F.
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Is my 1st time shoping at Chicme hopefully I get what I want.
It took more than a month to receive my order
But is worth it.

Date of experience: April 10, 2024
Georgia
1 review
0 helpful votes
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Cute comfy items
April 20, 2024

The delivery took awhile to get here,but the items were well worth it

Date of experience: April 10, 2024
Finland
1 review
0 helpful votes
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Dessvärre var de tröjor som jag beställde små i storleken, samt att det sista paketet som jag beställt kom aldrig. Har dock betalat för det.

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hallå
Tack för att du meddelade oss om ditt klagomål.
Om du har några frågor, vänligen skicka ditt ordernummer eller din registrerade e-postadress: [email protected], vi löser problemet åt dig så snabbt som möjligt.
Jag önskar dig en bra dag!
Med vänliga hälsningar,

GB
1 review
0 helpful votes
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Great product
April 19, 2024
Updated review

Very happy with the top. Great to wear for a night out or for a meal out with friends. Very flattering.

Date of experience: April 9, 2024

Great
July 25, 2021
Previous review

Quick and easy to deal with company. Good quality dress.

Date of experience: July 25, 2021
GB
1 review
0 helpful votes
Follow V S.
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Sequin shirt
April 19, 2024

Prompt delivery
Love the item
Value for money
******

Date of experience: April 9, 2024
GB
1 review
0 helpful votes
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The delivery was nearly a month, which I didn't obviously read. 2 out of the 3 items were lovely. However the one which is of poor quality, I wish to return and haven't had a response to be able to do so.

Date of experience: April 8, 2024
GB
1 review
1 helpful vote
Follow Yvette E.
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Was afraid it was a scam site
April 17, 2024

No updates for weeks. Customer services were difficult to get some understood answers to questions. Only seemed to get anywhere once requested refund.

Date of experience: April 7, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Nothing like the picture
April 17, 2024

The shirt I bought was not even close to what was advertised. It was cheap and the design wasn't even the same. I bought some jeans as well and they were the same as the picture either.

Date of experience: April 7, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
Follow Sam J.
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Great purchase, very happy, delivery time longer than expected but worth the wait.

Date of experience: April 7, 2024
GB
1 review
2 helpful votes
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Poor customer return policy
April 17, 2024

Ordered 2 items, took approx 6 weeks to arrive. No communication at all I had to chase.

They arrived one was ok a dress didn't fit. Problems trying to return they came back offering 50% off and I didn't need to return. Why would I want to keep something that doesn't fit. Despite me asking numerous times to return I just kept being offered a discount. Eventually they accepted but charged me £5 postage for a small parcel posted to an English address

Date of experience: April 7, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Norway
1 review
0 helpful votes
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I will not order again
The pictures lies and the size is not right

Date of experience: April 6, 2024
Arizona
1 review
0 helpful votes
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Excelent ítem
April 16, 2024

My experience was very good, the clothe is beautiful I loved it.

Date of experience: April 6, 2024
GB
1 review
0 helpful votes
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Satisfied with my order
April 16, 2024

A bit long for delivery but overall ok with the dress I ordered

Date of experience: April 6, 2024
Canada
1 review
0 helpful votes
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A very pretty 🤩 colour Pink and I love the sleeves
April 15, 2024
Updated review

I had to wait for my purchase for a long time because it was out of stock; but it was worth the wait!

Date of experience: April 5, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


I hope my purchase looks good and not cheap looking!
February 27, 2024
Previous review

I hope my purchase looks good and not cheap looking! Thank you 😊

Date of experience: February 27, 2024
Canada
1 review
0 helpful votes
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This is my first time ordering so I cant answer this question yet as I have not received my order

Date of experience: April 5, 2024
California
1 review
0 helpful votes
Follow Nerina I.
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Not good, however email received confirming product will be sent in 8-10 days

Date of experience: April 5, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Austria
1 review
0 helpful votes
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Sizes are inconsistent
April 15, 2024

Mostly good. Often what you receive is of different quality than the photos

Date of experience: April 5, 2024