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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,243
This company responds to reviews on average within 16 days

Instant Feedback

238,105 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Excellent service
April 25, 2024

One item was out of stock that I ordered and a refund was issued immediately.

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
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I get so many compliments. Lots of people have asked where I got it. I purchased another one in a different color for summer! Will wear them a lot!

Date of experience: April 14, 2024
Wisconsin
2 reviews
0 helpful votes
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Ordered my items for a comedy show and they got like a glove. Just as expected high quality fabric that drapes well.

Date of experience: April 13, 2024
GB
1 review
0 helpful votes
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Awful!
April 23, 2024

They don't give refunds if you don't like the clothes

Date of experience: April 13, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
0 helpful votes
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Very dissatisfied. Bought several items and never received them and the company didn't do anything to replace the items. Not reliable shipping

Date of experience: April 13, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
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Disappointed
April 23, 2024

Terrible products. Terrible service. I won't use this company again

Date of experience: April 13, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
2 reviews
1 helpful vote
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Delivery person left it in wrong place so ruined
April 23, 2024
Updated review

Not great as item damaged by courier so can't comment

Date of experience: April 13, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Lovely items no issues
March 9, 2024
Previous review

Lovely items no issues

Date of experience: March 9, 2024
Australia
1 review
0 helpful votes
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Pantsuit
April 23, 2024

Happy with the service although a little disappointed in the quality of the fabric of product, never seems to be the same as is portrayed in the add 🙁

Date of experience: April 13, 2024
New York
1 review
0 helpful votes
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My item was too small
April 23, 2024

I've been trying to return the item but am not being successful. I just need to know where to return the item

Date of experience: April 12, 2024
Illinois
1 review
0 helpful votes
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First time shopper
No communication after several emails attempted

Date of experience: April 12, 2024

First time shopper
March 5, 2024
Previous review

First time shopper

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Long delivery
April 22, 2024

The top I ordered is really nice. But I find if you order anything off this site it takes a month to arrive. So don't order if you want it for the following week This is my second order first was at Christmas so I accepted the delay. But my second ordered beginning of March received middle of April. Don't understand the delay

Date of experience: April 12, 2024
GB
1 review
0 helpful votes
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Shocking customer service
April 22, 2024

I have asked for a refund. Someone replied saying they will take 10% of for me. I responded that I would like to send my parcel back as they don't fit me. I have send a further two emails regarding this and had no response

Date of experience: April 12, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Sparkling jacket
April 22, 2024

I loved the jacket I purchased. Great quality for the price. It did take a long time to receive the jacket so I messaged to check if it was on its way. Customer service was polite and professional and provided an update and provided me with options to continue to wait for a couple of weeks or to get a refund. I decided to wait and was pleased I did.

Date of experience: April 12, 2024
GB
1 review
0 helpful votes
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As described
April 22, 2024

Easy to order you do have to wait a while for delivery but not a problem

Date of experience: April 12, 2024
GB
1 review
0 helpful votes
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Excellent garment
April 21, 2024
Updated review

Great service amazing product

Sleeves so soft and can dress it up or down

Date of experience: April 11, 2024

Fast delivery
July 9, 2022
Previous review

Thought I was going to wait for weeks for this but got it within 2 weeks

Date of experience: July 9, 2022
GB
1 review
0 helpful votes
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Will never buy from again
April 21, 2024
Updated review

Absolute worst customer service I have ever known. The items take weeks and weeks to come and when they do, the quality is rubbish.

Date of experience: April 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Easy website
March 4, 2024
Previous review

Easy website

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Ok
April 21, 2024
Updated review

You make it difficult to contact you plus shipping took longer

Date of experience: April 11, 2024

Why would you have your garments Sue 12-14?
February 14, 2024
Previous review

Why would you have your garments Sue 12-14?
These are two completely different sizes

Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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Parcel missing
April 21, 2024

My parcel still hasn't arrived and can't trace it with tracking number. Very disappointing and let down

Date of experience: April 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
Follow Karen G.
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Service ok, delivery terrible!
April 21, 2024

Ordered several items costing me over £100 back in early March and although I have a good response from my questions chasing my order it's still not here nearly 6 weeks later. I ordered the items for a holiday in May thinking I had plenty of time but we are getting closer and still no goods. Have given me a refund on two items now not available, I guess as it's been so long waiting for them and now want to offer me a discount on my next order, Haven't had this one yet! So that definitely won't be happening.

Date of experience: April 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Waist of money
April 20, 2024

This was my first time using chic me. The item I was sent took ages to come and when it arrived it was huge, and I mean huge. The cost of return would have been rediculous so I'm the end I was issued with a 50% refund but it still
Left me out of pocket for something I can't wear.

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,