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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Please explain why I didn't get the skirt.I am willing to pay for the skirt.
My experience was nice, didn't take that long for delivery. Very nice packaging and very nice sweaters.
Over a month to receive. Not worth it. Won't order again.
Every item was of poor quality. The items don't look like the photos.
I love these shoes! They are beautiful and comfortable!
My wife usually wears a large, I ordered x large and everything was too small!
Took over a week with daily emails and discount offers for me to return my product which I have to pay for
Delivery time was much longer than expected. Fitting of the top wasn't anything like the picture.
Clothing arrives in a fair timeframe, no delays or problems. Clothes are true to the pictures on the site.
I wish you could zoom on the clothes to get a better idea if it the item would really work for you.
Not what I expected too small and material smells
Not pleased
Delivery was very good. Overall quality of products is good. Will shop again
Ok but material is a bit on the thin side and thought picture showed it as a cold shoulder tee shirt
Kein gute Qualität
Sieht sehr billig aus.
Viel zu kurz
Viel zu dünne Qualität
I was shopping last minute for a trip. The site was very easy to browse thru. I was really satisfied with the different selections and the prices were reasonable. I will definitely shop ChicMe again.
I love these leggings, they are very stylish, beautiful design and fit true to size. They are also very comfortable!
Body piece fine, thing broken not satisfied. So have not had the full experience of the outfit as can't wear it all.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

