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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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TIIS ORDER DID NOT WORK FOR ME AND i HAVE BEEN TRYING TO SEND IT BACK WITH NO RESULTS. PLEASE SEND ME THE NECESSARY INFORMATION THAT I NEED IN ORDER THAT I MAY RETURN THIS ORDER.
THANK YOU
Took to long to receive my order.
Doesn't meet expectations
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I was trying to order several items for Christmas. I placed the order 4 different times... the order was accepted and confirmed then a few minutes later, I received a refund because they said my card was "high risk". I called my credit card company and there was no problem with my card... they didn't understand why this was happening.
Anyway, this company is NOT user friendly and there are too many others who are so I just ordered from another company.
I ordered it for my wife for an xmas gift unfortunately your shipping company delivered it t my community mail box and never told me. She never got it til january. If i buy anything else tell your shipping company that it is to be delivered to my home thank you
Items fits great, thank you for the service it was fantastic
The delivery date was too long. I had actually forgot I ordered the items
Good experience with the ordering the tracking and receiving my merchandise
Good quality nice clothes with pretty fast delivery but I was missing some items from my order and reached out several times to find out why I never received them and herd nothing back
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
One of the items I purchased was to big I try to reach out to return I couldn't find the item number or option to return, I had no choice to keep the item I'm a little disappointed
I would say if you need anything for December then order early November or even late October as the dress I ordered arrived after my Christmas party date but otherwise my dress when it finally arrived was good quality and stunning
I have accepted the 20% refund now asking if I received the product
I have been satisfied with everything I have received
Did not receive my order if purchase on 11/10. Never got it
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
. I ordered the XL. The fit was great and very comfortable. Nice material. It's also an affordable price. I recently wore it to a concert event. ( ordered in Red.) I love it so much. I plan to order another one soon in the future in the color Black.
It was too small. Spend a lot of time trying to find how to do a return. Could not get an answer. Finally they said they would give me a partial refund. I said ok because I didn't have any options. Have not seen the credit and it has been over 4 weeks
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
All good communication was good and got my dress 👗
I have my packages delivered to my work address because I live in apartments where they can be stolen. Why would you deliver a package at 5:30am when the door is not opened. I'm very upset about me no receiving my package as they were Christmas gifts. My Management Team is investigating, No signed for them but were left on a desk in my bldg. Lobby.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
So far the items I received have been quite good. Just expect a long delivery time and often split shipments. Other than that very satisfied.
Product was good, though it didn't suit me well and needs adjustment. Delivery was quick.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it
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Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,